Hello!
In this image, there exists a line written by you. Probably, your Fiverr gig shows the message that you created a gig that crosses the boundaries set by Fiverr TOS.
May be if you focus on the real cause behind the gig denial, the situation would be more open to you.
Not saying anything about the Fiverr's no response or late response (because I don't know the reason behind it).
But I guess, you need to be more professional & polite while you talk to the Customer Support.
Final words: Review your gig. See if you are offering a service that is not allowed on Fiverr.
I hope you get it solved .. Peace out!