alexanderlapko

Agree! There is no logic here. It's amazing how many people write here about the same problem and in support they deny that the system is wrong.

Same problems. I have never had cancellations and only the best reviews from customers, but the system does not take this into account and sent me from the second level to the very beginning. Despite this, Success Score said that I have a problem with such things as Effective communication and Conflict-free orders although, as I already said, I never had any problems with this. The support does not answer questions about why this happened, but only says what is written in the Success Score itself. I hope they solve this problem, because it turns out that many sellers simply do not have their entire success story taken into account due to the new level system.

Similar situation! Only I have never had any cancellations, and always have positive reviews! But the system does not take this into account, as the comments of many here show.

I understood you and understood what you were talking about. But I wrote more with an emphasis on the main problem of the new system, which shows the wrong things. And many people write about this. Many people are losing their level due to the new system. So the main focus is on this and I hope they solve this problem

Yes. I'm talking about my statistics. I was supposed to move from level two to Top Rating in all metrics, but the new system broke this and as a result not only left me at Level 2, but also dropped me to the “newbie” level. This is all "Succes Score" which shows absolutely incorrect information about my main gig. I already wrote the problem above. And the problem is that for many sellers this ruins the statistics and they lose their level

I have a similar problem, only I almost became "Top Rated", but now I’m not only staying at the second level, but I’ve moved to the entry level as a beginner. And I watch a lot people have this problem too. Right now i have statistics like "Top Rated from all parametres but not new "Succes Score". All these negative influences that the new system shows lie. This is a really big problem that needs to be solved.

This is a really big problem that needs to be solved.

I completely agree that this system is unfair to many authors! In my case, I have more than 100 orders, not a single conflict and orders cancelled and I went down the level to the very beginning stage from the second, since in my popular gig it is written that i “Conflict Order Free” and “effective communication” have a negative impact, despite the fact that people leave only positive impressions about work, delivery and communication . At the moment, all my indicators are at the same level as "Top Rated", but everything is hampered by one new sixth thnigs, which determines the so-called "success score". I've seen authors who have over 400 orders with five stars and the best reviews and they also seem to be at the entry level now. I really hope that Fiverr will do this because it is absolutely wrong for the authors who achieved their success with difficulty.