Zahid I.
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Posts posted by Zahid I.
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I will suggest you to avoid this.
Your account could be in risk of having issues related to the payment method. i.e. same payment method using for multiple accounts may lead your account to the restriction/suspension.
And always use your own financial account only.
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6 minutes ago, savagegirl822 said:
If i re deliever the order does it mean that auto-completion rates will also reset? or will it be according to the first delievery?
It will be according to your last delivery date and time.
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1 hour ago, williambryan392 said:
Maybe I’m missing something, but isn’t a workaround for the buyer not to submit their requirements so the order doesn’t start?
Great point.
@vickieito can you reconfirm from your end if subscription order from second month starts automatically without requirements?
40 minutes ago, williambryan392 said:I currently have a subscription order that’s been sitting in the requirements section for 4 months. It is the 3rd and final subscription order though. This is definitely a question for your SM I think and I’d also love to know!
I think @williambryan392already shared his experience.
Also, I knew that cancelling an order with incomplete status don't affect our metrics, isn't it?
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4 hours ago, vickieito said:
Hi @seven_sign, here's the update on my first ordered-right-from-the-gig-page subscription order. It really did make me nervous because up until now (both as a buyer and seller), all my subscription orders have been canceled because of the inability to move the dates of future subscription orders. It seems to be the case for this one as well. We might have to cancel the last subscription order in the series and the cancelation would result in a demotion for me.
On my subscription order, we successfully closed out our 1st subscription order. Barely. We did have to extend the order by two weeks, but we were able to close it before the 2nd subscription order started.
The 2nd subscription order was delayed because it sat in the "incomplete" stage for a week before the buyer finally submitted the requirements to start the order. I extended the deadline. However, it is currently delayed again because the client is slammed at work and can't provide me with the content he is producing (he's creating video lessons). So I can't upload the content onto Thinkific until he completes that. We just extended the delivery date again for this second order.
However, the 3rd order is slated to start on the 13th. I'm not sure if my client wants to be billed now for something that we might not get to until 1 or 2 months from now. It's a pretty pricey subscription. If we do cancel that subscription order, it'll be a demotion for me. I had 2 other cancelations a couple of weeks ago (I canceled the orders & immediately issued new orders at lower prices). Both wouldn't have affected my seller stats if I waited until after Oct 3rd when the new cancelation policy came out. However, I wasn't aware that those changes were coming. It's just unfortunate timing of all of these cancelations.
I currently have the Request to Order feature turned on for most of my gigs to avoid another unsolicited subscription order from being placed. However, I might just turn this feature off of all of my gigs because subscriptions cause more issues and headaches for me and my buyers than just doing straight orders. I've yet to see a successful one.😔
I can feel the pain. Subscription feature introduced for better business growth and repeat business. However, it's being headache of so many as well.
I believe, subscription can be good for couple of sellers who mostly provide monthly services i.e. digital marketer, virtual assistant, etc. Writing category mostly depends on the buyer's working strategy and I think your experiences is common for this category and some other categories as well.I noted all of your points and I will add this to my monthly insight to share with relevant department.
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Fiverr is coming up with support for its sellers by providing two non-visual categories with a DIY design editor and accompanying gig image templates to help them create better gig images.
There will be an image editor and a few dozen templates, so sellers can edit and easily replace their primary gig image.
Fiverr targets sellers with the highest impressions in two categories at this moment (SEO and Data Entry), so newly created and uploaded images will bring much value to the marketplace's perception.
This feature will be available soon for SEO and Data Entry gig sellers.
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As you already initiated the delivery within the deadline and then buyer requested a revision,
So this late will not affect your profile metrics.
Wait for a response from buyer, and also if yo9u already did the work he requested,
you can share him and let him know to response within a timeframe. Please avoid weekends from the given timeframe.
If he is not responsive within that time, you can initiate delivery again.
And if he respond to you, you can still ask him to extend time.-
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When someone likes your gig/service and want to save it (add to their collection/list) for future purpose they hit the love reaction/ favorite the gig.
So you can notice actually how many people list your gig to their collection.
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9 minutes ago, scycatto said:
Thank you, this is helpful! Thankfully they accepted it but this will be useful to remember for any future incidents. 🙂
If you think this is the right answer for your question, you can mark the answer so it can help others as well.
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I suggest you to discuss with your buyer, share them the working system and show them how you made this clear in your gig details.
Offer them to rework on it for additional tasks or paid revision (may be you offer them less budget than usual for better business relationship).I hope they can understand.
If not then it's up to you. if your gig details clear that you don't provide any revision/no revision once the sketch is approved, you can deny refund request and if needed reach customer support.
But again! I appreciate to discuss with buyer in details and make a better business relationship.-
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I feel sad to see when our sellers are in trouble. I can feel the situation where people are struggling hard to survive. But as a community, we can bring more support to maintain the seller's profile. This can help everyone to overcome the post-flood challenge and also platform reputations.
In this case, community and community leaders can support all national sellers.
Community Leaders are under a Community Team Leader and Team Leader directly talks with Fiverr.
So if all sellers come together with their community leaders, maybe this can bring a positive result and support from Fiverrs to all Pakistani sellers.
I am a Fiverr Community Team Leader as well but working in Bangladesh at this moment.
And we had the same flood issue in June from a specific location and Fiverr supported all sellers to maintain their profile metrics who came together as a community with the community leadership team.
All Pakistani Sellers can join, discuss and come together with the leadership team through clubs under this forum.
https://community.fiverr.com/clubs/
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Only the option to contact fiverr support.
You can directly contact support by this link https://www.fiverr.com/support_tickets/selling-on-fiverr/orders/general-inquiry-
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@nishikanto744 Please write the topic title to the point so members feel more interested to open your topic and reply their valuable advices.
For this topic, I am updating the title from my side.-
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It's Fiverr*.
And I don't think creating a new account will be wise step. Fiverr English test is very basic and as you failed, I suggest you to practice well.
You can wait 3 months and also take it as a deadline to to get yourself ready.-
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@vickiespencer @vickieito ahhh two Vickie haha.
I know the word count gig system, but not sure how to manage them. Btw, can you check by click on the "select a package" option?
Usually subscription is auto order system with the predefined features.-
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3 hours ago, melanielm said:
Is anyone else having an issue with this, or is it just me? I could no longer send subscription custom offers to my repeat buyers as soon as this was announced. Customer Service isn't helping.
Can you check if Subscription is available from your gigs page. (Nav bar > Gigs)
Also, Can you check if any other seller from same sub categories are offering subscriptions?-
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About Payoneer: I think you tried the verification code multiple times and you you're getting them late because of your network carrier issue.
Take 1 day break, try again, or may be use call option (if available)
Btw, Payoneer don't ask for verification code to signup I think. or you mean login after signup?-
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Read Fiverr TOS with time at https://www.fiverr.com/terms_of_service
And also Fiverr Community Standard at https://www.fiverr.com/communityPractice to follow them. Simple.
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1 hour ago, vickieito said:
Another thought on repeat buyers - most of my repeat buyers aren't buying the same gig. They see other services I offer and they buy those services (one buyer usually uses 3-5 of my services). I don't think Fiverr is tracking that type of repeat buyer yet.
Repeat buyers are tracked from their second orders regardless of gigs. So if a buyer purchase any of your gig, he count as repeat buyers.
Though the repeat business scoring for your gig is individual but getting order from a repeat buyer on another gig also count as repeat business.1 hour ago, vickieito said:I got my first ordered-right-from-the-gig-page subscription order with a 3-month subscription. We'll see how it goes!
Don't forget to share your experience with us in this forum and also in this topic.
1 hour ago, vickieito said:Research and Summaries is actually the only gig that I have where I'm getting the most repeat orders (and with the highest ASP), so I would highly recommend that this category get added to the list of categories available for subscriptions.
We appreciate your suggest and soon I will forward a request, also we suggest more sellers from this subcategories whether they also need subscription for this gig. This help to make a better decision.
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1 hour ago, melanielm said:
I have subscriptions still set up on my gigs. I do not have that option when creating a custom offer. I'll contact Customer Service.
Something else I just noticed. On my gig list page, I no longer have a 'Subscription' column even though subscriptions are active on my gigs.
That's better, feel free to contact Fiverr customer support team.
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Hi @vickieito How are you doing?
1. IThe new update: Now all sellers will be able to use the subscription feature for their satisfied returning buyers.
If you notice the highlighted part, then you can see that the usual subscription feature stays same. But now all sellers (regardless of performance) will be able to use the subscription feature for their satisfied returning buyers only.
In contrary, about the categories you already answered
QuoteSubscriptions are only available to eligible sellers in certain categories.
Subscriptions are available in certain categories (Subcategories) only. So though all sellers can send subscription offer to their satisfied returning buyer, but it's possible to certain categories of gigs only.
2. According to the update I have is about full rollout. So everyone should have it already.
And, According to your screenshot, I can see that subscription unavailable gig subcategory Research & Summaries.
I did some research with other sellers from the same subcategories and I couldn't see anyone using subscription. So I believe that subscription feature not available for this category.
I believe Fiverr will come extend the categories for subscription features.
And this is much helpful if our members share their opinion in forum or clubs about their expectations, so moderators or Community Leadership Team can work with members together to make it happen earlier.-
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3 hours ago, melanielm said:
I had this option before and used it a few times. Today, I tried to make a new subscription custom offer for a buyer and this option was not there at all. Help?
According to Fiverr, usually, Subscriptions are only available to eligible sellers in certain categories only.
As you used subscription previously so I believe you're eligible. I will suggest you to recheck your category/gig is available for subscription. You can easily check it out from Manage Gigs Page.
And this new update is about all sellers can send custom offer with subscription only to their returning buyers.
If you face any issue, we encourage to contact Fiverr customer support team.
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It's absolutely fine.
Fiverr always encourage to Thank your buyer when you receive any tips.Usually you can't thank your buyer for the tips in order page as tips info available after the completion of the project. And when you click on thank you button, fiverr will take you to the inbox automatically.
Stay relaxed.-
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Fiverr is always trying to support all sellers with attractive features...
Now Subscription feature in custom offer available to all sellers for their returning buyers
Since Day 1 - The subscriptions feature was open only for quality sellers.
Starting from today - Now all sellers will be able to use the subscription feature for their satisfied returning buyers.So now you can use subscription feature for day/week/month based system and customize orders to your returning buyers. Hope this will help you all.
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Read clearly what solution/service buyer looking for actually.
Simply write how you can support him with that specific request.
Do not use pre-written templates. write specifically and simply.
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Buyer Request Marketplace - is it gone?
in My Fiverr Experience
Posted
Buyer Request Replaced by Get Briefs Feature. You can read more detail in this post.