[Account Restricted]

Hi All,

After waiting for almost 9 days finally I received email today from CS that my account has been activated by CS.

 

Best regards

Sourav

[Account Restricted]

6 hours ago, Lena said:

Thank you @vickieito

Hi @souravmandal83 

I completely understand how you feel, you must be worried. But please know that the CS is doing their job thoroughly and that is why it takes longer sometimes. Please be patient. You will receive an email when they are done. 

Thank you for your understanding and patience.  

Thank you Lena. Looking forward to the email.

[Account Restricted]

Hi vickieito,

Thank you for reply. Yes, I am eagerly waiting for update from CS.

 

[Account Restricted]

Hi All,

I am facing a unique issue related to my account. Recently I received a notification related to ID verification and I uploaded documents as required along with a selfie. After a few days I received notification that my account was restricted due to ID Verification not being completed. I again tried to upload documents but this time the process was not completed and there was no further option to re-upload.

I contacted CS with my issue, the CS told me that my request had been forwarded to the concerned team & would get back to me with an update. It has been 5 days since then and there was no further update despite several reminders from my end.

I am facing a severe impact due to the restriction as all of my gigs are denied mode & no client can contact me now.

Is anyone faced similar situations in the past and is there any way to overcome the situation? Any suggestion would be helpful.

Best regards

Sourav