Hi All,
I am facing a unique issue related to my account. Recently I received a notification related to ID verification and I uploaded documents as required along with a selfie. After a few days I received notification that my account was restricted due to ID Verification not being completed. I again tried to upload documents but this time the process was not completed and there was no further option to re-upload.
I contacted CS with my issue, the CS told me that my request had been forwarded to the concerned team & would get back to me with an update. It has been 5 days since then and there was no further update despite several reminders from my end.
I am facing a severe impact due to the restriction as all of my gigs are denied mode & no client can contact me now.
Is anyone faced similar situations in the past and is there any way to overcome the situation? Any suggestion would be helpful.
Best regards
Sourav