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hanshuber16

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Posts posted by hanshuber16

  1. It would a lot easier for them to review the documents if they’re doing it manually, so as to avoid lots of accounts being suspended, I have received an email back in october on my phone saying “activate account” can I inbox you so I can send you the screenshot and get further informations if you have any Idea what’s that ?!

    There are literally MILLIONS of Fiverr accounts. It will take them several YEARS if they were to do it manually. I don’t think that’s a legit option, imo.

    “activate account”

    I don’t think that has anything to do with the Fiverr ID verification. I think “activate account” might have something to do with setting your Fiverr account/profile up.

    I can send you the screenshot and get further informations if you have any Idea what’s that ?!

    Feel free to attach it here on the forum. That way, even if I don’t know what that is, others who know about it will be able to help you out. It will also be informative for the other forum users if you share it here. 🙂

    • Like 29
  2. So this process to verify the ID is for everyone using the platform and it doesn’t mean that you did something wrong at any point right ? I suppose everyone will go through it now or later ? cause I’ve performing on the platform for a year and ever encountred such things, correct me if I’m wrong!

    So this process to verify the ID is for everyone using the platform and it doesn’t mean that you did something wrong at any point right ? I suppose everyone will go through it now or later ?

    That’s right. 🙂 Apparently, Fiverr has been experimenting with this ID verification thing since early 2018 (as far as I know). They even did a beta test of the ID verification process in 2018… I think in May 2018? So, yeah, I think they’re slowly rolling it out to everyone.

    Taken from Fiverr’s seller help center:

    At Fiverr, we’re always doing our best to keep our community safe for everyone, which is why we routinely ask that sellers verify their identity with an official government ID. We’ll only ask you to do this once.

    “Routinely ask that sellers verify their identity” makes me think they are planning on doing it in small batches at a time instead of asking everyone to do it all at once.

    Here’s an email from a Fiverr CS rep. from May 2018 (during the beta-testing of the Fiverr ID verification):

    Screenshot_307.png.c7935b811f636a81ab650cbb6332d51d.png

    This may or may not still hold true in 2019. IDK :man_shrugging:

    • Like 31
    • Up 1
  3. upon receiving the notification to verify their ID

    what if I’m using my google acc or facebook to access fiverr ?

    The process is still the same (irrespective of how you log on to Fiverr). Once you get the notification to verify your ID, you will be directed to the link mentioned in the original post, and you will have to enter your Fiverr login details (or, in your case, via the Facebook or google login) and then the verification process starts. The process is the exact same.

    Edit (added): I know this for a fact because I used google/Fb login to initiate my Fiverr ID verification process.

    • Like 33
  4. On 3/4/2019 at 10:03 AM, shifan said:

    I had verified my account online for various things (paypal, Payoneer etc), but all of them took at least a day or two to verify my details.

    Yep. It looks like Fiverr uses some kind of automated verification system where an AI algorithm or program makes the decision. There is no human involvement whatsoever.

    This verification step just verifies your identity. It does not verify your account/profile details/information.

    • Like 43
    • Up 1
    • Thanks 1
  5. I am facing problem with the skill test result … I have turned off some result and do not want to show on my profile and I can not see those in my profile but when I am checking from logged out/ incognito mode I can see all exam that I have passed and also can see those that I have turned off .I think you can confirm me that it is fiverr site problem or my browser problem … And I think this is not my browser problem because I have checked that from several device .

    Screenshot_11

    I can see these result on your profile …Is those correct that you wanted show ?

    Or it is also showing those turned of result ?.

    And I wanted to showing these but showing all .

    Screenshot_12

    Hi,

    This forum post is dedicated to discussing Fiverr’s ID verification process.

    Since what you have mentioned is an entirely different issue and is not related to the current forum post (off-topic), I think you should create a new forum post on this issue with screenshots of the data from your own profile.

    • Like 31
  6. This is the link that the QR code, as well as the email, directs you to:

    https://www.fiverr.com/id_verification/infoDon’t click on this link just for safety purpose.

    @hanshuber16 You just gave me a heart attack.

    When I clicked this link, I saw this info:

    I never received any verification thing, so why did it showed me this.

    I refreshed my profile, 3-4 times just to see that my profile is safe.

    Don’t click on this link just for safety purpose .

    Nah, it’s been taken care of. Thanks to your update, I have made the link “unclickable” 🙂

    • Like 33
    • Confused 1
  7. On 3/3/2019 at 3:11 PM, iamsachmusic said:

    Yeah… my account is fine and safe. 

    I’m glad to hear that.

    On 3/3/2019 at 3:11 PM, iamsachmusic said:

     After you scan the QR code, it does redirect to a unique page. Maybe not! :roll_eyes:

    Like I mentioned in the original post, all sellers, upon receiving the notification to verify their ID, are directed to the same link. It is only after you login with your Fiverr ID/pw that it takes you to a unique, secure page to upload your documents. 

    • Like 41
    • Up 1
  8. On 3/3/2019 at 3:05 PM, iamsachmusic said:

    @hanshuber16 You just gave me a heart attack.

    When I clicked this link, I saw this info:

    I never received any verification thing, so why did it showed me this.

    I refreshed my profile, 3-4 times just to see that my profile is safe.

    I am sorry, but I only mentioned the link because I wanted to explain the entire process.

    Is your account okay? 😟

    I will edit my post to remove the hyperlink. 

    • Like 39
  9. If someone don’t want to display his/her picture?

    In order to successfully verify your ID, you need to upload two documents: 1. An ID that has your photo in it (the information/ID page of your passport, nationally issued ID/driver’s license), and 2. A photo of yourself.

    If you do not do this, Fiverr will suspend your account, and you will have to then interact with them. Even if/when that happens, Fiverr will ask you to verify your ID. If you don’t do that, they could ban you from Fiverr until you’re able to prove your identity.

    • Like 43
    • Thanks 2
  10. After having had a very intense/busy last week, I expected today to be a lazy Sunday — one of seclusion and contemplation. But — oh, no! Life would be too easy (too boring even) if everything went your way, am I right? 😉

    As soon as I wake up, I usually check my mobile phone for notifications (I have ALL Fiverr notifications enabled, btw). Sometimes, I also open the Fiverr App just in case there is a notification hiding inside the App (sometimes, push notifications can be unreliable 😉 ). But, today, I didn’t see anything in the App either.

    After making myself some breakfast, I opened Fiverr on my PC. I noticed the characteristic magenta/pink dot by the “Messages.” There were still no notifications on the Fiverr App, though. This struck me as strange. Anyway, when I checked the Fiverr notification on my PC, it was the dreaded “Verify your ID to continue on Fiverr” message. 😰 Yep, it appeared as a notification. So, please pay attention to those magenta/pink dots and the message that’s shown! 😉

    Since there are hardly any posts (from people who have succeeded in their verification process) detailing the entire verification process, I thought I’d give a very detailed description of my experience. 😃 Okay, moving on…

    When you click on that notification, it takes you to a page where there is a QR code (which directs you to the ID verification link) as well as an option to get the ID verification link (that the QR code directs you to) sent via e-mail. To be honest, I was under the impression that each seller received a unique link which would only work for that seller. However, it was just a generic link which took you to Fiverr’s ID verification page. This is the link that the QR code, as well as the email, directs you to:

    https:// www.fiverr. com/id_verification/info

    [Note: Hyperlink has been removed. Please do not go to this web-address if you haven’t yet received a notification to verify your ID. I have only shared this info. so that you understand every step of the process.]

    Once you go to that link on your smartphone, you will then be asked to enter your Fiverr login details. The verification process will start as soon as you are logged in.

    You can access the above-mentioned link via your PC/tablet/laptop, too. However, I am not sure if accessing that link from such devices would ask you to switch to a smartphone to proceed with the verification process. Fiverr suggests you do the verification process on your smartphone, and that’s how I did mine.

    The verification process consists of 2 stages:

    1. Take a photo of your passport/driver’s license/ID.

    2. Take a photo of yourself.

    You have the option to either go to the camera App on your phone to take a current photo or to access your photos/files on your phone to upload a pre-existing file/photo from your phone. Before proceeding to the next step in the verification process, you can also retake the photos as many ever times as you want until you are satisfied with the quality of the photo.

    Just like how someone had already mentioned in a previous thread, you can also upload a pre-existing/pre-scanned photo of your document by clicking on the icon that allows you to access the photos/files on your phone.

    I believe the more clear, sharp, focused, and bright (without overexposure, of course) your photos are, the higher is your chance of success.

    Therefore, I believe the easiest way to succeed in the verification process is by getting a professionally-made studio-quality photo of your ID and yourself and uploading it during your verification process (by clicking on the icon that allows you to access the photos/files on your phone).

    You could also use a scanner to scan your documents, but I believe a professional-quality photo of your ID (taken in a bright environment with diffuse lighting) would have a much higher resolution/quality.

    Here’s what I personally did:

    1. Since I didn’t have a pre-scanned image of my ID that was of good enough quality, I decided to first take a photo of my ID before starting the verification process (I used a 16 Mp camera for this purpose). It is also possible to tab out of your browser to access the camera App on your phone even when you are already in the middle of the verification process on your mobile browser.

    I stuck my ID onto the middle of a plain white paper (with double-sided tape). I then turned ALL the lights in my room on to ensure that the room was brightly lit and that the light was very diffuse. This was to ensure that there was no shadow projecting onto the ID while taking its photo. I rested the sheet of paper (with my ID) on a wall and then took a photo. Please make sure that the photo looks sharp and bright. I then uploaded the photo to my PC and edited it further for better brightness and image clarity. I then sent the edited image to my phone and started the verification process. In the first step, I clicked on the icon to access files on my phone and uploaded this edited image of my ID. Despite putting in all the effort to ensure that the edited photo was as bright as possible, the final uploaded image in step 1 looked dull/dark. But that didn’t seem to be an issue.

    1. Since I already had a studio-quality photo of myself taken when I had applied for my passport, I just uploaded that photo in the second step.

    This is the end of the verification process. You will then get a message saying that Fiverr has received your photos and that they will inform you of the result.

    Hardly 5 seconds after that, I got an email saying that I’d successfully verified my ID.

    image

    .
    .
    .

    I also got a notification on Fiverr.

    image.png.91a161b1670da33ea295cabb7d69a287.png

    I would also like to mention that the ID that I’d uploaded was not an entirely English document. It had German, English, and French. So, I think Fiverr accepts non-English documents, too. 🙂

    I did not see any information pertaining to the number of attempts I had available and the deadline for successful verification of ID prior to account suspension. Some users have claimed that you only have 15 days to verify your ID and that you only have 3 attempts. I am not sure if Fiverr has changed this in any way. Or maybe you’re shown that info. only after you fail in verifying your ID? I don’t know. :man_shrugging:

    Please let me know if you have any other questions regarding the ID verification process. I’d be glad to help y’all out. 😺

    image.thumb.png.7842641ec1ac76eeab052391886d877a.png

    • Like 140
    • Thanks 3
  11. Hi Everyone I just did an order with a Virtual assistant - I have hundreds of orders completed on Fiverr but the gig took longer than I thought it would and I wanted to tip the seller as they kept going until it was done. at the end it was a $10 gig with $5 tip so it worked out as this

    seller got $15 less 20% = $12

    Fiverr got the initial $2 and charged me another $2 for tipping and the 20% from the seller = $7

    im not sure about you but I feel that $7 in fees for a $10 gig is really over the top

    I would love to flag this to someone higher up but they probably wouldn’t care or want to listen to my feedback

    I do understand that this is the Fiverrs platform and yes there should be fees but hey … not on Tips

    Rant over

    I do understand that this is the Fiverrs platform and yes there should be fees but hey … not on Tips

    There used to be a time when tips didn’t have the 20% service fees. However, a lot of sellers used to take advantage of the system. For example, if a buyer wanted to actually place a $200 order, the seller would, instead, convince them to just place a $5 and pay the remaining $195 in the form of tips. Do you see what’s wrong here?

    By doing this, sellers used to evade the 20% service fee. When Fiverr should have, in fact, earned $40 (as service fees) from the $200 order, they’d have only earned a measly $1. That’s a huge loss for Fiverr.

    • Like 8
  12. @uk1000 thanks I understand. I’m a new seller.

    And If my performances are good then Fiverr will put me in the next level. Right

    You will only get promoted to the next level if you meet certain requirements. There are 8 or so requirements that you need to complete (yes, you need to complete all of them) in order to be eligible for the next level.

    Once you become eligible for the next level, you will get promoted on the 15th of that month or the 15th of the next month (whichever comes next) provided you maintain all your stats until the evaluation date.

    For more info on Fiverr’s level system, you can check the analytics page as suggested by @uk1000 or go to fiverr.com/levels

    • Like 11
  13. I asked 5 of them. They all said we have already left 5 star review. But i don’t see it because there is no section of order reviews in those orders where i can give them review so i can see theirs.

    I asked 5 of them.

    Facepalm :man_facepalming:

    As mentioned by jonbaas, this can get your account in trouble. It’s not a good idea.

    • Like 2
  14. If i have issue with 1 client i will go with you that he may be lying … but i have 7 orders without reviews and all of them can’t lie.

    but i have 7 orders without reviews and all of them can’t lie.

    How do you know if all of them wanted to leave a review or not? Obviously, you wouldn’t have asked every one of those 7 buyers the question: “have you reviewed my order yet?” Some buyers may just not wanna post a review.

    • Like 1
  15. I tried to contact support but they always reply me that client hasn’t left any feedback. While client said i did.

    I tried to contact support but they always reply me that client hasn’t left any feedback. While client said i did.

    If that’s the case, maybe your client is not being truthful about it lol.

  16. Hi I am new to here can you please help me

    Sure… But for that, you need to be willing to put in the effort. 🙂 There are hundreds if not thousands of tips and guides for new sellers. The only way to improve yourself is by reading these articles and implementing/putting what you read into action.

    https://forum.fiverr.com/c/Fiverr-Tips/tips-for-sellers

    https://sellers.fiverr.com/en/article/top-10-tips-for-new-fiverr-sellers

    https://sellers.fiverr.com/en/

    Good luck! ❄️

    @mods the system automatically edited my message and removed the quote from my message. This is kinda annoying lol… Any idea why this might be happening? Thanks. Here’s the screenshot ⬇️

    141334_1.png system just now — Automatically removed quote of whole previous post.

    • Like 1
  17. hi,

    keep on sending buyer requests, also keep using this forum so that impressions get stable.

    all the best:+1:

    also keep using this forum so that impressions get stable.

    Do you know how impressions work? :thinking:

    Using the forum or being active on the forum has absolutely NO EFFECT on your impressions. You only get impressions when your gig shows up on Fiverr’s listings/search pages.

    • Like 8
  18. Hobby: an activity done regularly in one’s leisure time for pleasure.

    I definitely do not work on Fiverr during my leisure time for pleasure. The words “work/job” and “hobby” don’t usually go together 😃 cuz most people don’t work in their leisure time 😜

    But yeah, I work on Fiverr to earn some extra income. However, no matter whether it is an actual job or just a part-time job for earning some additional income, I do not compromise on the professionalism/quality of services provided. 😊

    • Like 12
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