maitasun

Hi Rumana, Do you have your username written on the image?

For me: USARussiaGermany

How can anyone forget its own phone number? :roll_eyes: Anyway, please contact CS. Here’s the link https://fiverr.com/support_tickets/new?source=help_center

@coerdelion @vickiespencer I’m giving, and giving you likes, and it happens I have none left… 😖 For you both while I refill… 🙃

Hi @realinstagrow, Just in case, they do are having any type of issue, you can always tell them that you would be glad to work on their job once they get the issue solved and place the order. Never, ever, work without a buyer placing an order.

@queenmercedes, maybe you could just say something like “I work in other places besides Fiverr”. The word “besides” won’t get flagged by the system.

What do you mean with this ? Can you please explain?

Hi @razi40, I would suggest you contact CS. Here’s the link https://fiverr.com/support_tickets/new?source=help_center

When buyers are determined to steal work, they will no matter what - whether through samples or chargebacks /refunds.

:thinking: Maybe we should go back to our days in elemetary school and start writing about: My house. My dog. My cat. One day at the beach. Remembrance is fun and perhaps it would be enough… 😅

@m4hdyar I am so sorry for what is happening to you and also ashamed for the answer you got from Fiverr.

From what is written in the first post, I infer it was showing Turkey.

Yeah, it is a bit of a tricky situation to advise on. It also links to the VPN issue. i.e. Does Fiverr explicitly ban VPNs? As this might be the only way some sellers might be able to get around this problem. It is also a bit worrying for me. Theoretically, I would be okay using a Maltese ID card, even though it says not for identiy purposes/use as a travel document. However, if I were to move to a country in the EU or elsewhere which does not issue IDs to foreigners, I would be in the same shoes as the OP…😦 One way of solving this issue could be asking the town hall where you reside, to provide you with the census (I don’t know if I said it right. In spanish: empadronamiento en el ayuntamiento donde resides)

This is probably true. However, I am not so sure about this ⬇️ (at least not until users using VPN are asked to verify their ID) :thinking: That exactly is what I was referring to. If anyone is caught using VPN, Fiverr will ban that user.

Yeah, it is a bit of a tricky situation to advise on. It also links to the VPN issue. i.e. Does Fiverr explicitly ban VPNs? As this might be the only way some sellers might be able to get around this problem. It is also a bit worrying for me. Theoretically, I would be okay using a Maltese ID card, even though it says not for identiy purposes/use as a travel document. However, if I were to move to a country in the EU or elsewhere which does not issue IDs to foreigners, I would be in the same shoes as the OP…😦 Yes, I think Fiverr does ban them and don’t like being used. Maybe this is one of the biggest problems with sellers, specially on verification.

@cyaxrex, Yes, the problem is not easy and Fiverr should check this verifying thing. I wrote at least to try helping the OP on his/her verification and on the hopes of Fiverr giving back the account. It was the only thing I could thought of 😟

Hi @m4hdyar Are you allowed to reside in Turkey without any type of permit? If not, maybe it could be useful for you to attach, along with your credentials, the permit given to you by the turkish authority (which would have your personal data and photo) to the message you would send to CS.

žiadny ! (now it’s 20) 😅

Cheaters can be found in every field and everywhere. It’s part of the animal world, including mankind, and has been around since ever. The only difference is that now, today, there’s something called internet that allows having the world and its content, on the tip of the finger. So, what in the past took months or even years to pinpoint a cheater, now it can be checked up almost instantly. Regarding Fiverr, cheaters are not exclusive to the platform, they are spread all over - they can even be found in the academy world. You name it and you’ll find at least one.

I would say: Buyers cancel without being their fault: Buyers get fee refunded. Buyers cancel but it’s their fault: 1.- No work done by sellers: Sellers must not be penalized and buyers have no fee returned. 2.- Sellers worked on the canceled order: Sellers must not be penalized, and buyers have to pay x% of the orders’ amount for sellers’ work and no fee refunded.

At least you paid and that speaks good of you 😉 Most sellers though, charge their buyers 5 or 6 times more than what they are willing to pay other sellers (specially new sellers) for doing the outsourced job - practically wanting to get the job done for free. These type of sellers acting as buyers (outsourcing work) are the worst !!! And I don’t say the above slightly, I have run through this myself a few times now with these “professional English to whatever language translation” sellers. Disgusting ! 😠 Of course, they always end up conversation with something like “I have already found someone else. Have a nice day” to which I reply “I’m glad for you, have yourself a nice day too” 😉 Edit to add: And these" professional whatever language translators" are Level 1 and 2 😏

Hi @retouchstudio1, Yes, you’re allowed either requesting offers through BR or directly ordering from a seller.

This is an accounting issue. If everybody were allowed 7-day revenue clearance, Fiverr could see itself in trouble when refunding and investing. Try seeing Fiverr as a bank whose funds are sellers’ earnings (including the 20%). Of course, refunding depends on the amount of monthly requested and granted refunds and chargebacks, quantity none of us knows as Fiverr has never shown statistics - which by the way, would be good to know as it would give us all a real perspective of buyers’ behavior.