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Everything posted by helenabester

  1. Hey, @thatwordchick - I am looking for a tread where you posted about "protecting your own content" but I can't find it.   

    I have a buyer which I suspect is trying to scam me.   Can you perhaps share that post again?   I want to be able to check if the guy is going to use my order regardless of him belittling me. 



  2. "Seeking: writer to write 50,000 words of lore in 30 days for a vampire worldbuilding project. Will need to write places, groups and the like for this world. Budget is $66/£50, cannot go over that. Word count is 50,000, not going any lower Please read the attached doc and add the code word so I know you read the file." The above buyers request has been cycling for months now on the Buyers Request section. The Buyer posts 3-4 times per day. The attached doc is very strongly worded - THIS IS THE PRICE, THIS IS THE WORD COUNT. It is real irritating! It feels like a scam to me - why would anyone post the same request over and over and over? Can this be investigated and where can we report suspicious buyers requests? I think it will make the community much better if it was possible to do so.
  3. Please, Buyers: Don't tell us it is a 'long term project' before you know us. It does not make sense in the real world: you won't hire someone for a huge project before you know the person, his/her way of working or before knowing if your personalities are in sync. Dangling the bait of a long term project before a new seller is unprofessional and unethical, in my opinion. Even if you really do have a big project, check out the seller first with a small job.
  4. This is fun! I love my Lenovo Laptop - I only use Word and Excel, so I don't need anything fancy. I also use Grammarly Pro and Copyscape every day.
  5. Wow, I wish I had more buyers like you! You seem like a sympathetic and caring person. I am a seller here on Fiverr and have been here for almost 4 years. In those four years, a lot has happened in my personal life. My daughter has been diagnosed with epilepsy and has been hospitalized twice, a dear friend died from Covid, and I had a knee operation. I also had the usual small ailments that everyone faces: the flu, headaches… My point? Life happens. BUT - it should not mix with business. As a seller, you are here to provide excellent service and only that. Your buyers should, as a rule, not know about your personal life. If you cannot deliver due to a personal reason, it is ok to ask for an extension - but only once. I think you’ve done more than enough in this case. Your seller is not professional anymore. It is within your right to cancel the order and get someone who can do the work.
  6. I would suggest you first contact the buyer again, stating this: Hi, my revisions cover anything under my delivered order. Unfortunately, you are requesting a whole new project. I’d be happy to help, but can I please update the order with $20? (add your amount) If the buyer says yes, you go to the resolution center at the top of your order page, and it will lead you through the steps of extending and updating the order. If he says no, you say nothing to him but state your case to customer support. The case is clear-cut, so they should side with you. Leave me a message if I can help you more. The buyer should not exploit you like this!
  7. I can’t for the life of me remember exactly where(?) - but I’ve read somewhere that using keywords anywhere on your site is always a good thing. Perhaps this is what you meant, @vickiespencer? I also agree with you about the mini-ad. Often a buyer’s review is vague, although it might be positive. Your reply can highlight what you did and in what way. It is all about a positive buyer experience, but if it also can help you rank, why not do it? What do you think, @frank_d? Am I totally wrong? Fiverr 3.0
  8. There are enough information here on the forum, if you care to dig a bit deeper. Go the the ‘search’ function and dive in!
  9. It is good to see you back! Have a wonderful year.
  10. One of the only Westerns I actually watched (the one with John Wayne, not the remake), and I really enjoyed it. So, I am sure looking forward to watching the rest of your recommendations if they are just as good! Thank you! 🙂 EDIT: Okay, today has been full of strange messages: I have delivered a proofreading to a buyer who complained when it hadn’t been delivered after 14 hours. The delivery time stated was 3 days. Now, he is blaming me for his Shopify store not getting any new sales in the two hours since I sent him the file. I have never had such a crazy buyer. He is also claiming to be a self-made millionaire. I have also had a buyer ask me to translate 700,000 words for him. I quoted him $40,000. I haven’t heard back. :rofl: I love this! We need more people like you.
  11. Please don’t accept his cancellation request if he sends it. Just see it as a game - you’ve worked for your money, you are entitled to payment. No matter what tricks he has up his sleeve, you keep on refusing to cancel. Don’t write off Fiverr Support completely. Sometimes they do decide in favor of the seller. Your write-up here sums up the whole situation very well - tweak it a bit and use it to contact Fiverr support if things go south. Best of luck! Let us know what happens.
  12. I am the buyer. I left price blank I never indicated that I wanted to negotiate price. $5000 is rather high for a 500 word article, even for huge corporation. This is such a great thread, @gina_riley2 I live on a farm and at the moment we have a gang of five dogs, each with its own personality. My favorite is Jacob One-Eye (There’s one blog for you just about his the origin of his name). He is a small, black, pavement special and he absolutely loves riding at the back of my husband’s truck. I see this is an old thread actually - but I would love to hear the outcome. Did you find someone for your dog blogs in the end? Regards Helena
  13. I think it is ok to block them then, after you’ve told them you can’t help?
  14. Hi @misscrystal - it happens to me too! It can be very frustrating, especially if you are busy. Some buyers ask many questions, and then they never order. BUT - I’ve had people asking questions who became regular buyers. So - I guess it is a toss-up! Some you win, some you lose. Usually, I answer questions up to a point. Then I propose that we do a ‘sample’ paid-for gig - so that the buyer can see if I am what he is looking for. I politely ‘stop’ the flow of questions by telling the buyer that I am willing to work with him, but I am quite busy. It’s either we get to it, or we don’t. Genuine and professional buyers will see your point. If they don’t, you are better off anyway. It is up to you to take a (polite) stand!
  15. This is an interesting thread. I totally agree that life happens. My little girl was diagnosed with epilepsy last year, and we are struggling to get the meds right to get her seizure-free. I was just in hospital this week again with her for a 24-hour observation. Even so - it is NO excuse not to communicate with buyers. I usually find buyers very accommodating and kind - IF I talk often and openly. It also helps to schedule your work in such a way that it leaves room for the unexpected happening. I was able to deliver two projects from the hospital room because of this. My point? Communicate! In my opinion, what the seller did here was unforgivable. If you had 20 days (that’s almost three weeks!), you absolutely can’t leave the job until the last minute. If a problem popped up, you HAD to tell the buyer as soon as you become aware of it. There is no such thing as ‘too much communication’ (except, of course, if you tell the buyer what you had for breakfast and what your cat is doing). I am talking about short, to-the-point messages in a polite way that give an update of how the order is going. Everyone appreciates that.
  16. This is such great advice! This is what the Fiverr forum SHOULD be about. Congratulations on your success!
  17. And capability. The OP is a buyer, not a seller. Your own English is quite good, but you’re not a native English speaker. Yes, I was ranting about sellers in general! I know the OP is a buyer. I am sympathizing with his dilemma. I feel sad because there are good sellers here - and these bad sellers are driving excellent buyers away!
  18. Hi, I am sorry you had such a bad experience! I don’t understand it. Why are you even here (as a seller) if you don’t put customer service and an excellent product first? I am a writer myself, and I have a little ‘competition’ with myself with each order: How can I make this experience pleasant for the buyer? Is there something I can add that will blow him away? Also, I never send something that was not edited for grammar and spelling and that I am not 110% happy with. It is my pride to post only my best. I suppose your sellers don’t have the same work ethic? It is sad because it is the two big secrets for my success here: excellent customer service and a high work ethic. That’s all a new seller really needs to know!
  19. @donhat148 There are ways to verify if a seller is legit. One of the easiest ways is to initiate a short conversation. Most capable sellers won’t mind a short back-and-forth on your project. It gives them an idea about you too! If something does not feel right in a brief conversation (such as the seller is making you wait unreasonably long) see it as a red flag and move on. You can also read the comments on the seller’s profile. What other buyers said, might give you some indication about the person. If you are trying a new seller without reviews, the first-time conversation should be a bit longer and more detailed. Rather take some time to set out your instructions clearly and ask the seller to parrot it back to you, to see if he/she understands.
  20. Well customer support always responds within 2 hours, I have a dedicated Fiverr representative that I can talk to about everything and anything re: my business and the marketplace, plus said Fiverr representative has introduced me to other Fiverr executives and employees. 7-day clearance is awesome, although I already had that to be honest. Plus having the badge and seeing how Fiverr positions you in the marketplace, forces you to take yourself more seriously, if that even makes sense. It’s not just a pricing thing, you start to think differently about your profile and what you need to do moving forward. Thank you @ssj1236 On the other hand, my regular gigs are what bring in sales when there’s a slump. I think my hybrid model works for now, until I am either brave enough -or wealthy enough- to double down on the Pro thing. Thanks! I’ll be thinking about all of this so that I am ready when the opportunity comes. For now, I am having a pretty good time as a Level 2 seller. I am a mom, who works here half-days, and it is great to be able to organize my time and projects so that it fits me. I am not in the range of the mansion or swimming pool yet, but I am earning more here than I have ever done anywhere else. AND I can work in my pj’s!
  21. @wpexpertsabbir Please read the rest of the thread. It is clear that you don’t apply for a Fiverr Pro badge, but that you earn it through hard work. Even so, Fiverr must offer it to you, so there’s nothing you CAN do, except work hard.
  22. @frank_d @miiila Thanks! You guys are giving me much food for the thought. I thought being selected as Fiverr Pro would be the ultimate cherry on my freelancer career thus far! I must confess, however, one of the things I like is being able to be a master of my destiny. I am not sure if I would like Fiverr staff looking over my shoulder for every Pro decision. It is sort of a contradiction in terms, isn’t it? Before Pro, you could do as you like, but now that you are a professional, you need handholding? I suppose, however, it is more about protecting the ‘brand.’ @frank_d - now you have to give me your pros (apart from the money) too. The picture won’t be complete without it.
  23. Hi Frank Thank you for your interesting thread - and congratulations! You are an inspiration. I am a Level 2 seller that recently met the requirements for Fiverr Pro, but I have no illusions about being selected! I hope it happens, however! (That day the bar tab is definitely on me, @cyaxrex) The above sentence from your post interested me. Is it a ‘decision’ to join Fiverr Pro? I thought it is a privilege. What would you say are the ‘cons?’ (The ‘pros’ being obvious.) Have a good day! Helena
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