miiila
-
Posts
14,100 -
Joined
Content Type
Forums
Events
Gallery
Hub
Blogs
Profiles
Posts posted by miiila
-
-
3 hours ago, leannelrivers said:
Then maybe it's different on my gigs. My delivery time automatically increases depending on the size of the order.
They fixed this issue for the VO category quite a while ago now, VO had the same problem before that. Which makes it even more of a mystery that they didn't for Writing & Translation, as they clearly can.
-
8
-
1
-
-
On 6/6/2023 at 12:44 AM, pinksamuraiii said:
Maybe company should change name…
If you buy for... $40+, I think, you pay 5.5%, maybe try that, if you like the number 5 ;). Seriously, though, reading how much people pay as fees on $5 orders, and the many complaints about it, makes me wonder if many of them couldn't avoid that bad price/fee ratio, if they planned a little more, and ordered enough for the 5.5% fee at the same time. It's perhaps not doable if fast delivery is essential, but for some things, maybe "collecting" a week's worth of orders into one order would be just fine.
That said, I have regular customers who most probably could "collect", but the convenience, fast delivery, or maybe their workflow, and "having it off the table" seems to be worth it for them to place even tiny orders.
-
5
-
-
It's possible, and understandable, too. However, there are also people who are looking for agencies, I see it in briefs, sometimes, and sometimes, people in my inbox ask if I can also provide B, C, and D, which I'd probably could if I was an agency, but can't, because I'm not, and am not fishing in agency waters.
From my POV, someone who doesn't want to be a solopreneur but have an agency, with it's advantages, should also accept thr disadvantages, like not being in demand from people who don't want to work with an agency but with a solo freelancer.
There are customers for both, though, maybe you haven't found out how to attract "your" customers here yet, or maybe it's the wrong platform for you. But, as mentioned, there must be at least some who want to work with agencies, so, probably worth trying for a while longer, or differently.
-
4
-
1
-
-
Despite the eloquence and relevancy that will make readers double check if they erroneously clicked through to the NYT feature article instead of the green forum, anyone one might not want to follow these hot sauce tips, should know what's up pretty much at the start, at "guaranteed", all the more, as the King was kind enough to even go the extra mile and click the cursive font button on it for the ones of us forum subjects who, for some cruel turn of fate, browse the forum before their first extra strong espresso of the day. Thank you. 5 tips, too, and nobody really cares what meksells do, anyway, because they can't be helped, anyhow, so... I'd rate it 5/5. I'd rate it 10/5, but it lacks some all-caps clickbait titles in font size 72, bold, and bright green, and a long list of thanks for the tips comments. Not that the author has any influence on the latter, but that's how rating works, we can rate whatever and however we like, as long as it doesn't violate the terms, right? 😉
-
9
-
1
-
1
-
-
Hi Mae. Bit late for the birthday wishes, but here's a 🎈 anyway.
I've also had birthday recently, and also have to move out soonish and don't have a new place yet, and know how hard it is to find one as a freelancer (even already had to avoid getting scammed after having replied to an apartment ad on a dedicated platform; sounded great at first, and just like the perfect fit, kind of a 'universe falls into place' thing, then slightly fishy in the person's second mail, so I did some research, and turned out there's an already known scam around; that scammer was definitely a very "good" one, compared to those annoying but super easy to spot Telegram etc. scammers that spam us here so often).
We'll get through it, somehow, birthdays, moves, and the rest! 🍀
-
5
-
1
-
-
Hi Chris. One thing that you could definitely try is different, more relevant gig images - as the "portfolio" that Vickie mentioned.
As you don't have "social proof" in form of feedback yet, your gig images are a really important resource that you may be wasting currently. You could use images of an unedited and edited Word file side by side, ideally of actual editing/proofreading jobs you did (after asking the person for permission to post it, of course), or you could type up a text that has some of the common typos and basd grammar and use that.
I think that's more informative for customers and stands out more than one of those stock image editing pics that so many people use.
At the moment, your gig images are your only way to show people what you do, and using more relevant ones, like samples of what you did/can do, or yourself while editing, or one that visually shows how many words people get with the gig packages might help. Unless that changed, you can also upload 2 PDFs on top of the 3 gig images, by the way. More space to shine, and probably many competitors don't know or don't make use of it.
Another idea could be to try come up with a more business related gig or two, as you mention being a business grad. Perhaps offer a dedicated proofreading/editing gig specifically for documents to do with x, y, and z related business-y topic, to make it more obvious for people why they may want to hire a business grad for proofreading/editing versus an English language grad. Or even come up with an actual "business gig" or two or three, making use of your actual education focus, to try out, there may be less (established) competition, and maybe you can even find (mostly) uncharted waters and land a hit, you never know.
-
4
-
-
If it's worth your time, or you get such briefs or personal requests often enough, and generally would like to do it, ask support to get it black on white....but even then, you'd probably need to check with them somewhat regularly, as policies can and sometimes do change... there we're back at 'if it's worth your time', I guess.
Also on team 'dont touch' (unless with express, and clear, OK from support).
-
15
-
-
27 minutes ago, catwriter said:
I'd expect a senior business consultant from the UK not to struggle when expressing themselves.
Well, expectations and reality... but, mea culpa, when I come to the forum, I am usually too tired to
2 hours ago, smashradio said:play detective on here, because obviously, nothing can be trusted.
Yes, it's sad.
-
6
-
-
22 minutes ago, uk1000 said:
unless the earnings were also from something other than gigs wouldn't it not be possible to earn something that isn't a whole number of dollars on Fiverr?
My earnings page does show cents for "earned to date", "expenses to date"... I don't remember if that's new or not, maybe something to do with them changing what counts as "earned this month", or with all those $0.01 that mysteriously remain sometimes in our balance when we withdraw? With the 20% respectively 5.5%? Promoted gigs payments, or such? 🤔Too hot to think this through atm...
The "my friend and I" may be bad choice of wording/language barrier, OP may have shared text not "about" but "on behalf of" their friend, written by the friend, but, yeah, this kind of story is a hard sell to forum regulars. Good luck to everyone, if two or one, in any case.
-
12
-
-
3 hours ago, veganli said:
I did not want to take on small orders, I was only interested in large fish
That's a strategy you might want to rethink for your new try and in future. I have customers who, for example, only need a sentence today, but might relaunch their complete website in three months; think more long-term, and more 'repeat/regular customers'. Also, I understand that "small fish" might seem of little interest, and might cost you comparatively too much time (in case they won't ever be middle-sized or big fish at least every once in a while), but maybe think of it as providing great customer service by taking on small orders, and as gathering good karma, and enabling smaller businesses, entrepreneurs, and solopreneurs like yourself.
I don't have "$5 Gigs" for direct order, because I don't want to work with exploitative Fiverr users, but I have no issue sending an agreeable individual a $5 custom offer if they only need a small job done (whether they will or won't ever be a 'big fish').
3 hours ago, veganli said:3 hours ago, veganli said:Fiverr's policy does not allow sending his data, and this
This isn't the case, though, exchange of contact info is permissible, but only within Fiverr's policies, i e. only if needed to fulfill the order, and on the order page of the respective order, not via inbox. Whenever in doubt about a specific "constellation", ask support, to have it "black on white" if needed, and if you're not super sure about the guidelines, you can ask them, too, to make sure you won't act against some or other term or policy.
3 hours ago, veganli said:I want to wish all beginners to achieve heights and fair wind!
Lastly, I want to say that I agree with donnovan86, don't give up, try new ways and new things, and thanks for sharing your experience, even though not smooth, with an upbeat and friendly attitude, this is a much more interesting, informative, helpful and nice to read forum post than many "along those lines".
Best of luck and fair winds to you as well!
-
17
-
2
-
1
-
-
2 hours ago, mariashtelle1 said:
There is no rank in fiverr. People can see the same gig on different positions based on their interactions with fiverr
And in the case there yet is, I'd add that it's impossible to rank *any* profile, I've seen too many profiles that are beyond any help that anyone could give, save of moving in with that person and spoon-feeding them for a few years, and even then, I'd not want to guarantee success.
-
14
-
-
Love the topic title, it sounds very poetic.
There is no magic and/or instant "solution".
To succeed, you need to offer relevant services that you are able to fulfill to a high standard continuously, stand out against your competitors, make your Gigs, offerings, profile, etc., in short, your whole Fiverr presence interesting enough for people to want to hire you, and provide great customer service. And comply with Fiverr's terms, policies, and such. Just common sense things, really.
-
11
-
1
-
-
An awesome lady with an awesome voice. Rest in peace, Tina.
-
7
-
1
-
-
I just got a message that might be the clue as to the recent dramatic surge in my spam messages amount... ChatGPT... respectively, people who don't know what they are doing, using it...
-_-
Might also explain, why the spam suddenly isn't from just one to three specific countries, as all the time before, but from quite a few more, and also includes spam in different languages or even scripts in some cases, whereas before, it almost exclusively was in English, or, well, in something vaguely reminding of English, at least, like "hy", "hlo", "helloe", or "hellow"...
I added this to my current support ticket, and asked support to add it as info to the technical ticket they created for me, because my inbox, inbox message counter, pink dot, discrepancy between inbox window and message box, and everything linked to it, doesn't work properly (my personal theory is that it's simply all the spam, my reaction, and the processing and updating of everything being too much for it all to work smoothly...).
I also asked support to please forward the spam issue to people who deal with spam, response rate, and registration. I'm really, really glad that I eventually got and activated that "Request to Order" feature now (even though I know I'm missing out on good orders...), because, else, I'd not have to only deal with spam and dropping response rate all the time, but also with cancelling orders from people who think they are paying me to give them translation jobs (yes, there are people among them who do order, I got several such orders that I had to cancel, one of them even for a $50 gig, and the last two or three such cancellations got me to finally give in and activate Request to Order).
PS
As I see, when looking at my screenshot, still, nobody has found the time to change the coding that changes our "English" etc., to "english", so that we language people won't look really stupid to customers who know about capitalization of countries, language names, and such. I know I've, once more, asked for that somewhere in an official feedback form or such a while ago. As it doesn't appear to have been considered or acted upon, let me add it here as another Site Request:
Please tell the relevant people or team that this is a very bad look anyway, and even more so for all Fiverr sellers who work in the language field. 💐
-
4
-
-
Thanks, I'm honestly exhausted by this.
Addendum, as I can't add to my OP:
It would also be good if there could be timestamps added that would show when we clicked Spam, Report, Block buttons and Fiverr shouldn't delete the spammer's message/s when they deal with spam, as that then leaves our reply to "nothing", but doesn't show that we replied within 24 hours, because the time when the spammer sent their spam message doesn't show, so we can't prove that we did reply within the time limit.
On top of the system being really unfair and outdated, seeing the current amounts of spam – the system may work fine if you only get one handful of spam daily, but it's not at all fine with the amount of spam I'm getting these days, and I'm surely not the only one – it also is buggy sometimes. I know I've had cases where I could prove with a screenshot that I did, in fact, reply to user x123, but I really don't have the time or inclination of wasting what little time I have with taking thousands of screenshots monthly, both on desktop and mobile, and sifting through them to check any time my response rate drops due to some spam that I maybe even reacted to. And I'm absolutely sure that there already were instances where I did push the Spam button, on time, but somehow Fiverr didn't register it, and without being able to take a screenshot that shows when I pushed the Spam button, there's no way to prove it. There are bugs, lag, and things.
Seeing all that, again, please, please devise a system that won't unduly punish (established) sellers who always reply to actual (potential) customers on time, on top of letting them deal with those masses of spam. It really doesn't make any sense. 💚
-
2
-
3
-
-
Hi. It would be nice if you could forward this to the people who have to do with spam, response rate, registration process.
Spam has been getting awful since months already, but now it's reached a new high (low, really).
This morning, I spent over half an hour just reacting to spam. I just scrolled a bit to count over 30 spam messages within the last 60 minutes, I gave up trying to scroll and count for the last 24 hours. If it goes on like this, I may well spend over a whole hour now daily just to react to *spam*.
I pretty much can't type a single message to an actual customer, or even react to a spam message or two, without hearing the "Ping!" of a new spam message coming in, once, twice, thrice.
The spam / Response Rate system may have worked somewhat well in the past, but, please, rethink it. It's putting an undue strain on sellers, not only having to spend so much time on spam, but additionally being penalized over the Response Rate (with the potential of losing their seller level, too) if from dozens of spam messages daily, somehow one didn't get reacted to in the exact right way.
The sense of the Response Rate is that sellers reply to customers in a timely manner, not to spammers, scammers, and beggars (yes, quite a few of the newer batches of spam right out ask not for a job (misreading Gigs for Buyer Requests), but beg for money), right? I do, always, even though now it's getting increasingly hard to spot that 1 actual potential buyer message in the sea of spam you wake up to and have to wade through, reacting in the exactly right manner.
There must be a better solution, really. At the least, please tell support to simply reset the Response Rate of sellers who have proven to be reliable, when it gets affected by a spam message - one of hundreds they need to spend their time on which should be used for communication with actual customers, on their orders, etc. I think it's unfair of Fiverr to penalize its sellers for spam that Fiverr lets through to them, and moreover, it simply doesn't make sense.
And please, rethink the registration process.
What are all those people who don't even understand enough English to understand what a Gig is, doing in my inbox, asking me to give them work, while being glaringly and utterly not qualified to do said job, and what are those people begging for money doing there? That needs to be handled on registration. Tell them what a Gig is, tell them that Fiverr is a business, not a begging site, tell them to not message other sellers for jobs, make them fill out a multiple choice quiz, limit the number of sellers who may register for the translation category, I don't know, but something needs to be done. This is way out of hand now.
Among today's first batch of spam, there was even one that read: "I am a footballer looking for a team pls".
-
4
-
1
-
7
-
-
27 minutes ago, vickiespencer said:
I understand your concern. I am a copyeditor and proofreader. This morning I got a notice from Fiverr that I also need to offer line editing, fact-checking, and structural editing, and I do not provide those services. They are very different from proofreading and copyediting—time to write to my Seller Plus Manager again.
I fear I can add to your concern. I had to change my Gig to include proofreading in the Premium Package; it was mandatory for that one, I couldn't get around it, and once ticked, I couldn't even untick it any more, greyed out. For the other two packages, it was also recommended, but not mandatory. "Customers expect it" – I doubt it, at least, it's a common concept that the person who does the writing or translation should not do the proofreading (apart maybe in some special cases). And Fiverr does have a whole "Proofreading & Editing" category, after all... But, of course, some customers might expect it, even if it's usually not best practice.
-
10
-
2
-
-
On 5/12/2023 at 12:10 PM, leannelrivers said:
Half a year seems like a reasonable punishment. 😑
Also, it's a really great way to support sellers improve whatever some buyer may have been less than happy with, as it's so much easier to guess who or what may have caused the bad private feedback over a period of half a year versus "only" three months, with nothing at all as a pointer. If you happen to only have had one order within the past half year, that's easier, only that if you just had one order, and that one got a bad private feedback, you're probably done for, irredeemably, anyway... good neo-Kafka plot. Hey, ChatGPT, write me a novel...
-
22
-
2
-
-
3 hours ago, miiila said:
info@fiverr.com
@e5v6e5tv6e45e45 Sorry, that should've been support@fiverr.com, it didn't let me edit the post... I'll need to keep in mind to never post before at least one coffee... Maybe info@ works, too, or they (should probably) have a catch-all anyway, but, yeah, support@ 🙂
-
5
-
-
Try politely reasoning with support via email. info@fiverr.com
They might sometimes send template replies that don't really apply to one's issues, or don't fully understand what you actually want in the first message, but if you politely persist until it's clear that they exactly understood your issue, chances are that they'll do what they can within Fiverr's terms and policies. Of course, it could also be that they understand but can't help due to Fiverr's terms and policies, but in any case, it makes sense to follow up until you're sure they understood.
As an aside, similar to not creating new accounts, it's important to note that you should also not create multiple tickets for the same issue, but stick with the original ticket (can be reopened if it was closed, or a "follow-up" can be created). Or, in this case, keep adding to your originally sent email to avoid confusion. It can happen that your issue will be handled by multiple support people already, and multiple tickets/mails would only make things more complicated, and could also be treated as spam.
Best wishes for reclaiming your original account - or if it's a similar username, maybe worth a thought to ask support if they could close them both and you may open a new one with a not so throw-away looking name. We sellers do indeed get loads of spam, often from similar usernames, and it's quite probable that some will flag your messages as spam. Also, you could try varying your messages a bit, or waiting for reply from one seller before contacting the next.
-
6
-
3
-
-
19 hours ago, damooch916 said:
Apparently, in the 80’s - my long form esoteric satire pieces went over just as well as they will in the future.
Presently, you can blame it on that new kid on the block, Attention Span. I idly wonder what it'll be in the future, attention subsecond could sound nice, but its acronym, while memorable, ...
-
7
-
1
-
-
22 hours ago, vickieito said:
So it looks like the system can be wrong sometimes. 🤷♀️
I've had that happen quite often. Thanks for the post, I was searching for the Spam button, and already wanted to ask if you have an iPhone, while I'm on Android, but it's just well-hidden. For anyone else who is looking for it, it's not near the "Block user" button in the drop-down where I expected it, but you need to mark the text of the spam message, and then you'll get the 2 options "Copy" and "Report spam".
I fear, from experience, I can only recommend to still use a QR for each and every spam message that you get first, and only then use the Spam, Block or Flag option, and thus waste even more of your time on your daily spam, and to take screenshots, too, because else, you don't have a way to prove when you reacted to the spam message, you only get a date stamp when you actually reply with text. I've had loads of spam messages that I did reply to, with text, but after Fiverr processes them, the message of the spammer is gone, together with its time stamp, so, even though there's a message from you, it doesn't show that you responded timely. IMO, the "spam system" needs some major overhaul to automatically make sure that "the system can be wrong sometimes" doesn't happen, and sellers don't get penalized with all potential consequences (no new customers sent their way, losing their level, having to ask support which of the dozens of spam messages lately did affect their response rate this time, etc.).
-
39
-
1
-
-
On 5/5/2023 at 12:12 PM, donnovan86 said:
I am reviving this for a bit, just to ask everyone how they are doing, if the sales slump is over or not.
Mostly regular customers. My response rate went down, due to spam (always due to spam when it happens...), and keeps falling.
I'm guessing because replies to regular customers don't count in your favour (while spam counts against you, ironically), and not sure if replies to spam that you, after replying first (to not endanger your response rate even further, because "this won't count against your response rate" often isn't true), then mark as spam count in your favour, and all those spam messages that clog your inbox that you even can't react to anymore, as Fiverr already booted the accounts... well, I have the feeling that they might even count against you, because - even though I can't react to them in any way - they stick around, together with a red clock symbol... I used to have great experiences with support helping with my response rate when it got affected by a spam message, but last time not, so it might influence things now, and I can only hope my rate won't drop low enough to lose my current level, which probably would make things worse. The spam situation really annoys me no end (it's not okay at all to not just have to endure all the spam; wasting so much time on it is bad enough, but on top of it getting penalised because of *spam*...). In short, if it's not going to look up, I'd stick around for my regular customers but might have to invest more of my time elsewhere, instead of into obsessively trying to win an apparently not winnable uphill battle against spam.
-
19
-
5
-
1
-
-
1 hour ago, provotalent said:
The mobile app just doesn't work very well (I'm on Android). It ought to clone the desktop experience as closely as possible, and equate its functionality (or close). Honestly, it's a constant source of frustration both to me and the other hundred or so sellers with whom I frequently interact. Right now, it's a "barely get by" interface that I try to avoid when possible.
Yes, and I'd especially appreciate the "Spam" button and the Flag option (Report) on the phone app, like on desktop. The app only has the Block button, and if you press that, it will count against your response rate, even though it literally states "This will not affect your response rate.". The spam is really awful enough, even if you only have to press the "Spam" button, but having to first reply and then Block, wastes even more time.
Also, it's not sure at all what the Block button on the app actually does, it might even counts against sellers in some backdoor way if they use it often, and does it actually have someone check why you blocked, so that all those thousands of Telegram spammers actually get banned, or not...
I want to mark spam as spam or report it, depending on whether it's "just" spam or scam, on the app. I don't want to have to wait until I'm at home (and potentially forget it), or have to turn on the laptop just to react to spam. The app should do.All that spam is killing me slowly. And my response rate.
Also, thanks for the invite to this forum, and for listening! 🙂
-
12
-
2
-
1
-
.png.0c9f108e95ef29cb457bf9b87e2a72cc.png)
Bring Back Buyer Request
in Fiverr.com Feedback
Posted
I'm no programmer either, but I thought that's what comments in code are for 😅. You might be right, though.