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  1. I agree with @joshcates, it’s all about “what can you do for them…” Note that “30 years of professional stage performance” implies you’re on the older side, and I suspect younger buyers often don’t think of “stage performances” as hip, up-to-date, or appropriate for many VO, eLearning or IVR projects. (I don’t know the type of projects you’re responding to…) How does that apply if I’m looking for a corporate eLearning gig? (What’s the benefit for them?) Something like “seasoned VO artist, with extensive experience making companies sound great”. (Assuming you have that experience. Quality VO isn’t just acting experience, using a mic well is more than just projecting to the back of the room… I’m assuming your tech skills are above average too…) My overall gut is you have great strengths, but buyers aren’t looking for great actors, they want someone who sounds like a pro in their industry… Recalibrate your response based on their project, and how your voice can help them be more successful. Please let us know how it’s going! PS: I don’t know if your Fiverr profile also has a tux, but I’d also guess that doesn’t help you with younger buyers… They often want conversational, something you would be great at with your acting experience, but a tux may imply “stuffy, formal” and that may also work against you in some situations. That said, it’s different than most, so it might work great longer term.
  2. Why hide them? As a seller, I want to see how other sellers rated a buyer. If a buyer gets regular negative feedback from buyers, I want to know that if they order from me. It’s rare a seller will actually give negative feedback in the current system. That seller has to rate the buyer BEFORE they see what the buyer said about the seller. Few sellers will dis a buyer UNLESS they deserve it. At least that’s my take on it. Maybe I’m missing something, feel free to provide an alternate POV.
  3. Makes sense. Note that sellers have to make sure it’s loud enough for all those people who are shopping on smartphones (huge numbers). Being too loud is far better for sellers than being too quiet. (Everybody can turn down the volume, but there is only so much loudness available across different devices.) We can easily turn down/adjust our computer volume if we wish, and both Windows and Mac make it easy to turn it down with their volume controls. (Many keyboards also have shortcuts/keys for it.) And yes, the Windows audio mixer allows you to have Chrome at a lower volume than your music program if you wish. If you have that control open, you could adjust Chrome for each video… The reason Chrome doesn’t have it is their standard video player doesn’t include it, and the other browsers do. That is Fiverr didn’t add those controls on the other browsers, it’s something those browsers do for the videos.
  4. It depends on the nature of the work and what you are requesting. When I was a new seller, I’d send free short demos. After someone has a few hundred sales, there are plenty of examples of their work (or there should be). Part of it is what are you requesting and how much. Prices on Fiverr are so low, experienced sellers rarely send free samples, when they have a large existing body of examples. If you have an important project with an experienced seller, consider buying a small $5 to $20 sample, to see how the seller handles it. Sellers are often asked for free samples from people who just use it if they can. (Depends on what you are really asking for…) On the other hand, I rarely do free samples anymore. If my 5,000 sales and samples I have available on Fiverr and Soundcloud aren’t enough to show what I can do, then we are not likely to work together. It really depends on the nature of your demo request, and the level of the sellers you are selecting. With prices so low, doing free demos isn’t realistic. BTW - This probably doesn’t apply to you: Many buyers promise “lots of future business” or “a large gig” and then don’t deliver on either of those. Experienced sellers get to the point where they don’t expect or believe someone will become a repeat buyer until they have a few month track record. Too many people try to get free work, and it hurts someone like yourself who is legit, and just wants to kick the tires and then decide.
  5. The reality is if a seller hasn’t optimized their gig video so the volume is at a decent level, they probably don’t deserve your business. (I’m not sure if you’re browsing to actually buy other services, or just checking out the competition.) Sellers who don’t optimize their gigs audio and/or video are missing out on sales, and probably should… That’s one of the major selection criteria for buyers. If I have to turn up someone’s video, or it looks/sounds bad, no reason to pay attention when there are so many others who have it dialed in. Sellers who don’t aren’t paying attention to some of the details that attract buyers… They may still get some sales, and can succeed, but they make it harder as they lose some potential buyers.
  6. You could easily find someone on Fiverr who can handle either the visual or audio production for you. If your video or audio quality is “just OK” you will miss some business. Great sound or video won’t always get you business, but bad audio or visual will lose some.
  7. Most people know what they’re ordering. I even explained in my gig description: " PLEASE NOTE: I don’t design anything, I don’t create pictures for ads. I just deliver a word document with the information you need when you go to the Facebook Ad Manager." So why did he think this was for traffic? I don’t know. Maybe he searched “Facebook traffic” and found me. My gig title is super clear: " Write A Facebook Traffic Or Engagement Ad In 3 Days" Do people not read? This gig has 445 reviews, it has made me $9,288, it has 8.7K impressions in the last 30 days. Think about it, everyone wants to sell on Facebook, but they don’t always know how to write an ad or target interests, behaviors, etc. I know how, that’s why they hire me. I disagree, every seller matters, every seller helps Fiverr make money. Platforms need to work with their sellers, they need to find out what makes them happy, what makes their lives easier, what increases their sales, and work with them. My category isn’t offensive. What’s wrong with advertising on Facebook? Fiverr advertises on Facebook, a billion people love Facebook. Sorry, that’s a rounding error in their economy. (Same with my gigs overall, that is NOT personal.) Fiverr made their 20% on that gig, or a little under $2k lifetime. I don’t know if that’s one year or five since you’ve been on the platform for a while. If it’s a year, then that’s still them earning around $180 per month from your gig. I’m not sure that is important to them. Here’s what a recent article said about Fiverr: “Fiverr says about one million freelancers use its platform that posts 7,500 new job offers every day and does a million job matches a month. Most of the freelancers are from developing countries.” (I’ll link to the article below.) If that is even close, that means over 30,000 gigs are happening per day. I don’t think my gigs are more than a rounding error, but maybe I’m wrong. Anyway, best to you. I’m out on this conversation. I respect your POV, but disagree. I back to working on my business, I hope yours continues to grow too. Here’s a recent article I found: haaretz.com Israeli startup Fiverr eyeing IPO at $1 billion valuation***
  8. We all have cancellations. IF people keep ordering your gig and think it’s something else, then you have to see if you can update your gig, or find something else to market here. It’s possible your description could be tweaked, or you could add a mandatory statement in the requirements that spells out a specific. I don’t do it, but other in the VO market say something like “Free revisions are NOT part of this gig unless I read your script wrong.” (or something similar…) They make buyers check an extra box that says they understand the terms. It’s possible your term “Facebook Traffic” is seen without the “ad” part, and now you need to clarify it somehow. Have you updated your wording lately? It’s also possible what you are selling isn’t ideal for the platform. It’s also possible my category, or gigs will not be as popular over time. How are others in your category doing? Are they keeping their levels? In my category, Fiverr is doing very well and growing. The platform changes because they have new buyers and sellers, and they are constantly tweaking the platform. Your category may get hurt, but internally the Fiverr team sees the overall numbers, and if their changes make things worse overall, they change back. For a while they promoted “packages” in my category, but a year later their internal stats showed it didn’t help, and they dropped it. Life in the business world, both inside and outside of Fiverr. People made a killing on bitcoin if they purchased 3 years ago. If they purchased at the high point in the last year or so, now they are down 70%, but could be up again in a month/year or whatever. Markets rarely stay the same, we have to adapt to stay in the game. Fiverr will continue to do well with/without me or any of us on this board. It’s up to us to adapt over time. Some will, some won’t. (Same in or out of Fiverr…)
  9. Many of us are like you and we respect ourselves and our work. I don’t do any free revisions unless I make an error. If I read it wrong, or otherwise don’t read the script correctly, it’s on me. I’ve delivered almost 5,000 gigs, and I’ve had that “no revision” policy since I had my first 100 reviews. If you’re giving them 4 to 6 free revisions, that’s because you didn’t let them know “this is the last free revision” after they request the second (since you say they get two revisions on your gig). In other words, just tell them when they request the second revision that’s the last free one and you’ll save tons of grief. Or reduce your number to one free one and let them know you’ll they have used the free one when they make that request. Of course, you can relax that standard for any client who is worth it (for any reason you choose), but overall once you’re established, multiple free revisions are not a win from my point of view. (People will abuse whatever you let them abuse… and if you’re good, someone shouldn’t need more than one revision, unless they don’t spell out what they want in the beginning.) You’re on the right path. If you’re delivering excellence, don’t do more for free.
  10. Welcome! Become a student of Fiverr and you’ll do well. Check out the leaders in your category, how they structure their gigs, create their videos and samples, and combine your insights with what the best in your category are doing. Unsolicited advice: Don’t copy any one gig! Find a set you like, combine with your own insights and make something that combines good stuff from others into your own. Since you’re a writer, it should be easier for you than many others. Then keep reevaluating along the way… Fiverr is forever growing/changing. Life in the gig economy. Let us know how it’s going!
  11. I don’t get bothered by things I can’t change. I try to figure out how it works then do my best to work with that. I don’t like Daylight Savings time changes either. I’d prefer the time in my area stays the same year around. Unless there is a vote on it, I ignore it rather than complain about it twice a year. I don’t like it, but I can’t change it. The point is focus on things we can control. I can control if my quality is getting better (it is), I can control how quickly I deliver to clients overall (even if I just get X hours faster, that’s a valid improvement). Everything can be improved. What are you working on? (Being bothered by how Fiverr runs their business probably doesn’t help your skills/gig be better, but maybe I’m missing something.) False hope is because someone is deciding that message means something. It does mean you’re in the mix. It doesn’t mean you’ll be selected. Learn to ignore the message if it bothers you. A great life skill to develop. (I saw it for at least six months, and others in my peer group got it before me. So what?) Stay focused on what you can control, ignore the rest. (Not that I’m perfect at that all the time, but I work on it regularly.) Invest your time in improving your skills, your gig presentations, you results for clients. The rest is simply noise. Getting to TSR doesn’t mean you’ll get more orders… You certainly then have to compete directly with the other TSRs in your category when it does happen, because when someone filters for that, you may be in the list, but many of those others are excellent too… Many see a drop in orders when they hit TRS unless they grow their skills. It’s not going to instantly cause a jump in sales.
  12. Just because all fees are disclosed doesn’t mean people are happy. Almost every working professional I know hates waiting 14 days. Even if you have a regular job, salary is paid weekly or biweekly. Uber and Lyft don’t make you wait 14 days, you can get paid the same day you drive. So what’s Fiverr’s excuse? What exactly do they gain by holding our money for 14 days? In fact, if they can pay TRS’s in 7-days, it shows they don’t need to make us wait 14 days. They simply choose to make us wait. No stress from me either way. But again: Nobody is forcing us to be on this platform. If you have something better, go make it happen. They said at the beginning it would be 14 days unless you are TRS. They also stated a long time ago that TRS were hand selected, based on whatever criteria they decided. You are nominated each month because you meet the minimums. That means you’re in the mix, but no way of knowing if you’re close to the other peers who also meet the minimums. There could be 50 others in your category who meet the minimums, or 200, or 10 others. If that’s the biggest issue I have I feel pretty good. (I was “nominated” for many, many months before going TRS… I didn’t love it, but so what?) Anyway, what have you done in the last X months that improve your gig, your results for clients? I don’t make the decisions, but I don’t see how it’s unfair when they state the rules up front. There are other options, go explore them IF you find something better. I’m sure you have tons of other options, so make the most of them.
  13. We tried $10, then $15 and so far it’s a win for us. We also created some gigs that start at far higher price points, because some buyers search those other categories and didn’t even know we existed. Some assumed the other high priced sellers were better, or higher quality, and we felt like our quality is among the best. Now we have clients who find us via the $100+ gig, because that’s what they expect to pay for the quality they need… If you only have low priced gigs, you don’t have a chance to be exposed to some clients. I just looked at your gigs, they are all $10. But in my mind, you should have some that are above $35 and probably minor variations in the photos… but that’s just me. If an established business starts with Fiverr, they don’t expect to get a great voice system for $10. Many will pay a premium and start with the gigs at the $35 level… (Many people don’t want the cheapest, don’t want the most expensive either… In the middle is the “safe” range.) All that said, experiment, test, and try different options. There may be something far better than what I’m doing, and you’ll see over time another price point is more effective for you. Plus Fiverr is constantly evolving, so this weeks best practice may do even better with additional tweaks next month and beyond. Little stays the same for long.
  14. Fiverr used to favor the $5 base price. From what we can tell right now, that’s no longer the case, especially with people who have been around a while. (I moved to $15 as my base on my primary gig.) Fiverr now has a filter when selecting VO, and some buyers don’t even look at the lower cost gigs, as they associate higher price with higher quality. (Mostly yes, not always…) I get less work after my price increase in terms of overall gigs, but an amazing number of high dollar per gig sales. (It doesn’t hurt that I have a very strong set of repeat clients.) I’ve noticed the new clients I get with the higher floor are people who often used other VO services, and are used to paying far more, so we still look “too cheap” compared to what they have been doing. When you get above the $5 floor, you get fewer clients who are so focused primarily on the price, and are looking at quality and customer service. The system appears to be taking into account more “overall sales dollars” instead of just gig counts. The higher floor for us has been a huge win. (When you think of it, an extra $20 for a great VO isn’t much for most of the real world. It’s only the people who are trying to get everything for $5 where it’s an issue… and not my clients anyway…)
  15. Not news to you: “Life is not fair.” But maybe I’m missing something. You know when you sign up to the site they take 14 days to get paid. They state that up front, and make it clear. There are many jobs, some freelance sites that pay faster, but many times invoicing clients outside of Fiverr mean waiting 30 days in my experience. IF I’m doing enough, it doesn’t matter anyway once you get past the first 14 days. You have work you did a couple weeks ago, you get paid on that this week. Once you’re doing enough on the site, it’s the same either way… Or we can move to another service, our choice. (I’ve billed clients directly long before Fiverr, and some don’t pay in the agreed time frame, pushing things from 30 to 45 or 60 days… chasing money is not fun.) I don’t understand the “not fair” stuff. It’s what they state, it’s what they deliver. How is that “unfair”?
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