Jump to content

adsensewizard

Member
  • Posts

    1,685
  • Joined

  • Last visited

Posts posted by adsensewizard

  1. On 8/5/2021 at 12:04 PM, glow_writer said:

    Well, it is good to see the percentages. However, how does this stat help me? Do I climb up the ranks if I keep getting repeat buyers and my percentages keep going up?

    Pretty sure it said only that you get a badge, and nothing else. And the badge probably (Correct me if I'm wrong) only shows on your profile, not next to your gig in search to make it more noticeable. So there should be zero difference if you have it or don't have it. But maybe there's some secret algorithm that they aren't telling us about where a specific badge is more likely to make your gig elgible to be promoted, for example.

    • Like 85
    • Up 2
    • Thanks 2
  2. Funnily enough I have never used the search feature. Browsing a category and sorting gigs by rating has been way easier.

    As for delivering before the 12 hours reminder, I have allowed the timer to drop below that lately because I miss getting notifications from fiverr due to gigs being on last pages and orders being rare. It’s also demoralizing to see only one or two orders in queue, when I used to have 20-100 orders in queue all the time for 8 years. And I’ve only seen an improvement afterwards for delivering after the reminder (Probably only due to the promoted gigs feature being eligible again suddenly).

    But the service in question is kinda the opposite of a typical gig. The longer I wait before delivering it, the longer the service lasts typically. But I don’t think Fiverr takes such things into calculations.

    • Like 28
  3. I experienced something similar too. Maybe 2-3 weeks ago I was invited to promote my gigs, and I did, as my gigs have been on the last page for more than a year with only returning buyers. Instantly I started to get orders from new people, even though only 1 order said it’s due to the promotion.

    Then 2 days later it said none of my gigs are eligible due to not meeting quality requirements, even though my performance was unchanged. New people suddenly stopped ordering my gig as well. I contacted support and asked how is my gig low quality when it has more reviews and sales than 99% of other gigs on the marketplace, and my performance being excellent. But I didn’t receive any response that would explain it. I assumed it’s the amount of orders received in a specific short timeframe that decide it.

    Then 2 days ago from now I received a notification saying my gigs can be promoted again, and only change was that my completion ratio lowered slightly from 100%. And instantly new people started ordering my gig again, and none of them say it’s from the promoted gigs feature.

    So my theory is currently that if the algorithm places some sort of sanctions on your gig, and throws it to the last pages, then your gig is not eligible to be promoted. And once it rotates from there to some other page, your gig is again eligible. But I haven’t checked my gig placements in a while, so I have no idea on which page they are. I just can’t think of any other causes at the moment.

    Or if some mysterious requirements are met, your gig is eligible to be promoted, and if promoted, it also jumps from the last pages to a better position (Or just jumps around more instead of being stickied to the last pages only) until you stop promoting it.

    • Like 4
  4. I bet on this:

    it’s just more popular to be a freelancer there.

    COVID-19 pandemic and social media advices how quick and easy money freelancing is, accelerated the boom.

    But I also noticed that Bangladeshi government actively promoted freelancing in their country offering different events, workshops, courses etc…

    That is so smart. Wish more countries were encouraging freelancing and working from home especially at times like this.

    • Like 1
  5. Yeah, that is kinda odd. If you look at other reputable marketplaces, on average products/services have 3.5-4.5 stars total rating. And that is pretty good.

    = Worthless
    = Bad, but not the worst
    = Average
    = Great
    = Perfect

    So Fiverr’s 4.7 average rating requirement to be accepted as a full seller without losing levels or features is pretty ridiculous. Especially when considering that many buyers don’t understand the rating system from what I have read here on the Forum. So many sellers get few stars, but a very praising feedback.

    So in my opinion 4 stars should be the minimum requirement. 4 stars means your service is great! So you should be happy, and ignore if Fiverr thinks it’s not a good review. There will be plenty more reviews, and most will be 5 stars. 🙂 Just keep up the good work!

    And a common mistake some new sellers make is they contact the buyer and ask about why they gave a specific review. Never do that, as it’s not allowed.

    • Like 5
  6. Sometimes even top-rated sellers with excellent reviews need a little assistance getting their Gig in front of new buyers. Why? Because there’s tons of amazing talent to be discovered on Fiverr.

    But there’s the “Best selling gig sorting” available, which should show those top-rated sellers first, as they are top rated for a reason. Except the best selling sorting has not been working for a while, and is like recommended sorting instead.

    Might the reason be that no more free visibility is being offered for performing amazingly good, but you now have to pay to get those impressions, no matter service quality? (Except to meet the minimum requirement for being able to promote, which is ridiculously low)

    And as the promoted gigs feature is not available in every category, at least those categories that don’t have it available should return to the old gig sorting, which actually shows best selling gigs when sorting by best selling.

    • Like 72
  7. Maybe only specific buyers see the ads? Perhaps @gina_riley2 could have a look around? I think she’s a frequent buyer.

    Maybe only specific buyers see the ads?

    In the information link someone provided, it said only specific people can see the ad. So probably other sellers aren’t eligible to view them, which would be good in my opinion.

    This new ad system might be the reason all top rated gigs have vanished from first page in all categories I checked, and even when sorting by best selling they’re not there. So basically sort by new, recommended or best selling gives the exact same results haha (Only gigs with a couple of reviews).

    So most likely they don’t want any natural visibility for big gigs, and want sellers to pay to get orders.

    • Like 6
  8. I got very excited for this. But only to be let down by the fact that my category is not even supported.

    What’s the logic behind that anyways? I understand that maybe during the testing it could be good to have it only available in specific categories to have it’s performance better monitored. But why exclude some categories when it’s live?

    Unless I misunderstood and the link someone provided was giving information about the “beta” testing only.

    • Like 4
  9. It’s unknown what factors decide if your gig is ranked good, or not. It has nothing to do with good performance, at least. As for many months I had perfect 5.0 and 100% stats and lots of returning buyers, but my gigs were (And still are) on the last pages after 7 years of being featured. I also tried being online almost 24 hours a day and only a hour other days, but nothing changed.

    You could even test it yourself. Stay logged in, and visit the marketplace on an another device while not logged in on that device, and see where your gig is. Then do the same when logged in, and see if there’s a difference. It should always be in a slightly different position, though, which is not affected by performance or by being online. Unless naturally using the “Show only online sellers” checkbox. Not sure how many use that, though.

    • Thanks 2
  10. Ratings don’t affect the amount of sales you get. If the gig is interesting, you get the sales even without any ratings, or bad ratings. It all depends on your gigs’ position in the search, and nobody knows what you need to do to change it to better. Bad performance, good performance, no difference there at least, so never worry that you’re not performing good enough. Perhaps you should try to edit your gig every week, and see if there’s any difference ever. 🙂

    Levels should also not affect the amount of sales you get. Although there is a hidden queue limit for level 0 and 1 sellers, which I believe is less than 10.

    • Like 3
  11. As soon as I deliver an order then I get another one. Then nothing until that one is delivered.

    Yes, it’s weird how that is. Why do some buyers have 17 orders in their queues while others have to deliver what they got before they get new ones? Must be a bias from the algorithm.

    True. And many services (Mainly web traffic and other promotions) offer long durations, where it takes the seller minutes to set up, and then there’s nothing else the seller can do after that for anywhere from days to a month. So it’s important orders can keep coming, so the seller does not have to wait a month before they can deliver and get a new order.

    • Like 9
  12. Thank you so much, that’s exactly what I did, I contacted CS and sent the screenshot of my delivery and her 5 stars review, Fiverr send me an email saying the reason why the order was cancelled was because I missed my delivery due date of Apr 02, 2019, that’s not even true!!! I delivered on March 30th!! Anyway I attached all the screenshots in the Costumer Support Request

    There is a date and time in the delivery message. So if you haven’t yet, make sure the date is highlighted in the screenshot, so they see that they’ve been mistaken.

    Sometimes they do compensate chargebacks. Not fully, but partially. So better than nothing at least!

    • Like 8
  13. I noticed that my gig is disappearing and re-appearing from search randomly. I asked support about it, and they confirmed that it’s the amount of orders in queue being too high. It’s only about 11, which has never before been too high, so it’s very weird. I have been on Fiverr since 2012 and have never noticed it before, so it must be a new feature.

    Actually, this is not new. I asked CS about this roughly 12 months ago when the new levels system went into effect. I was asked not to discuss the specifics that I was told, but yes, gigs do disappear from search results at certain “orders in queue” amounts, depending upon your seller level. I have seen and confirmed this personally as I have worked at various seller levels. “New Seller” and “Level One” have these queue restrictions in place. “Level Two” sellers appear to have no such queue restrictions.

    Please keep in mind, though, no matter what seller level you have, you should not be putting all your sales hopes on gig search results. Fiverr CS has stated this many times (to many people who have asked): You should be marketing and promoting your gigs on your own to bring in more customers. There are no sales or traffic guarantees here on Fiverr, but you can control traffic and sales by working hard to market and promote your services.

    There however is a setting under a gig to limit the amount of orders in queue

    This is a separate user-initiated feature, and is not related to the above queue restrictions.

    I suspect that I have been giving false information, as there’s gigs with 500 orders showing in search.

    Are these examples from “Level Two” or “TRS” sellers? 😉

    Now to figure out what is the amount of orders you can work on at a time at level 1 or 0 before the gig vanishes. Less than 11 at least!

    • Like 9
  14. I noticed that my gig is disappearing and re-appearing from search randomly. I asked support about it, and they confirmed that it’s the amount of orders in queue being too high. It’s only about 11, which has never before been too high, so it’s very weird. I have been on Fiverr since 2012 and have never noticed it before, so it must be a new feature. I noticed it started to happen last month when I edited my gig.

    There however is a setting under a gig to limit the amount of orders in queue (Which removes the gig from search if that limit is reached), which has always been turned off. They didn’t comment on that, though, but recommended to use that setting if I wish. The point however is to continue not using it, so I can get more orders. For the time being I’m experimenting with it. Turning the limit on and setting the limit to a big number. :thinking:

    How many orders do you have in queue? Is your gig still showing in search? I suspect that I have been giving false information, as there’s gigs with 500 orders showing in search.

    • Like 20
    • Up 1
×
×
  • Create New...