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Newbie Question


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Ok so I am new to Fiverr. I tried listing an item (document) which I would email the buyer once the transaction was completed. I received an email that I cannot send goods via email. So I changed my listing to actually mailing out the document. Again, I received a response that I cannot do this. I tried looking for a contact number to reach out to them, but have been unsuccessful in finding one. What would be the reason that I would not be allowed to list my item? Does anyone have any contact details for customer service?

Thanks in advance for all your replies.

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