How to avoid cancellations

[serverboy]

Hi,



Am new here and my gigs are related with server/hosting issues.



I can solve most of the issue but some most complected issues take more efforts or no luck.



How can i reduce the cancellation rate. any help is much appreciated

Thank you

[mgjohn78]

Just be as specific as possible in your gig descriptions, you could also ask buyers to message you before ordering!

[serverboy]

@mgjohn78



Before ordering message thats a geat idea 🙂

[missiqranaveed]

Hello,

I hope you are fine! 🙂

I am working on Fiverr platform from 1 year & I also faced some problems regarding cancellation on the orders.

But I worked hard to solve them. Here I tell you one tip to reduce loss in the orders which is you must show your sample work before taking any order from the clients.

This will lead to a good impression to the client. Also try to collaborate with the client in each issue.

So, best of luck 👍
Thanks & Regards

[leonarddav30]

Someone would still place order without sending you a message first

[missiqranaveed]

Someone would still place order without sending you a message first

Hello,

Yes, you are right. Then in this case, you need to design your Gig in such a way that client gets each detail information from your Gig about your services, packages and type of the services you are offering.

And if still your client does not satisfy then you have to ask for help from the custom support of Fiverr team to resolve your issue.

In this case,cancellation will not affect your Fiver ranking as you provide each information in your Gig.

So, wish you all the best for your future orders! 👍

Thank you

[kuastore]

I always write in my gig description for buyers to message me before ordering - that way if they have any questions we will cover it up in the messages before-hand. You will need to explain your buyers what they are getting in specific, be patient also to some buyers and make sure they understand fully what you are selling.