Burned By A Buyer: How To Resolve?

[mrwilliam]

I was new here and gained an allegiance with a fellow transcriber who apparently passes everything off to other transcribers. No judgement there, its business… the issue I have is that when I started I did several transcriptions for her. The hours consumed doing them were ridiculous! After doing several, I asked her what she thought about me hiring people to work under me outside of Fiverr. This seemed to get her brain ticking and she quickly had a bad attitude and said she would review my work to see if I did it (which I did). She then said she had to fix everything. Keep in perspective I am not only an English teacher, but I also own a staffing company hiring English teachers. She took what I had completed and butchered it! Poor grammar, poor punctuation and I can go on. Now, to the meat of the situation… It is a month AFTER and although the fees were approved, the payment has still not gone through. Do I have a recourse? How do I get paid for at least $80 worth of work that is not going through?

[catwriter]

I’m not sure I understood you completely.



If you did the work after she ordered the gig(s), the money should have cleared by now.



If she didn’t actually order the gigs, and you sent her the transcriptions anyway, you have no way of forcing her to pay.

[youvirajnikesh]

mrwilliam, bad customer, next time don’t give customer advice!

[productivesam]

What does the “Revenue” section under “My Sales” say? Does it say that your payment is pending?

[guru3dart]

=D>

[mrwilliam]

Reply to @catwriter: Not only did she order the gigs and clear the pay immediately she gave reviews on my profile. I’m wondering if there is a way for a client to stop payment. Her orders are the only ones that are not clearing so far.

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[mrwilliam]

Reply to @catwriter: Not only did she order the gigs and clear the pay immediately she gave reviews on my profile. I’m wondering if there is a way for a client to stop payment. Her orders are the only ones that are not clearing so far.

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[mrwilliam]

Reply to @youvirajnikesh: I actually looked at them with respect because I was new and they did give me a lot of tips about the site. I wasn’t giving advice, I was asking their opinion. I will in the future keep things a bit more private though.

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[mrwilliam]

Reply to @youvirajnikesh: I actually looked at them with respect because I was new and they did give me a lot of tips about the site. I wasn’t giving advice, I was asking their opinion. I will in the future keep things a bit more private though.

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[mrwilliam]

Reply to @productivesam:

Dec 04, 14

Revenue for Order Completion (view order)

$4

Dec 04, 14

Revenue for Order Completion (view order)

$4

Nov 28, 14

Revenue for Order Completion (view order)

$8

Nov 27, 14

Revenue for Order Completion (view order)

$8

Nov 27, 14

Revenue for Order Completion (view order)

$16

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[mrwilliam]

Reply to @productivesam:

Dec 04, 14

Revenue for Order Completion (view order)

$4

Dec 04, 14

Revenue for Order Completion (view order)

$4

Nov 28, 14

Revenue for Order Completion (view order)

$8

Nov 27, 14

Revenue for Order Completion (view order)

$8

Nov 27, 14

Revenue for Order Completion (view order)

$16

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[productivesam]

Reply to @mrwilliam: Go to My Sales > Manage Sales or just get the order straight from the order page if you can find it and copy the order number.



Now go to My Sales > Revenues and paste the order number on the search bar on your right hand side to find the revenue details of the order with the conflict.



Or simply contact —>> Customer Support <<— for detailed assistance. Make sure you let them know about the order number when contacting.

[productivesam]

Reply to @mrwilliam: Go to My Sales > Manage Sales or just get the order straight from the order page if you can find it and copy the order number.



Now go to My Sales > Revenues and paste the order number on the search bar on your right hand side to find the revenue details of the order with the conflict.



Or simply contact —>> Customer Support <<— for detailed assistance. Make sure you let them know about the order number when contacting.

[solow13]

You lucky that fiverr didn’t ban you for asking for contacts ouside of fiverr!

[solow13]

You lucky that fiverr didn’t ban you for asking for contacts ouside of fiverr!

[catwriter]

Reply to @mrwilliam: Some are from 12 or 13 days ago, it’s not their time to clear yet. As for the older ones, contact Customer Support, it could be a bug.

[mrwilliam]

Reply to @catwriter: this dating thing confuses me. I understand its supposed to take 14 days but I have some that have cleared in less time. I think, I may have to look closer. I will say this though… I have a new problem. I know, I know “This guy, oy vay!” lol Okay, so I have attempted for the first time to withdraw funds to my Paypal account. I entered the Paypal email I use, it then says “resubmit ID”. Since it said ‘resubmit’ I would assume that to mean enter the Paypal email address again right? I could be wrong here. All I know is that I put my Paypal email address twice and submitted and my money did not transfer.

[mrwilliam]

Reply to @productivesam: That is very helpful, thank you. As someone else suggested, the dates may not be due yet. Makes no sense to me how as she was my first client. I will keep this info though to double check. Thank you.

[mrwilliam]

Reply to @solow13: Think you may have misunderstood. I have teachers who work for me, to make them a little extra money I had suggested the idea of having people in my employ transcribe. I did not say I had done it.

[productivesam]

Reply to @mrwilliam: Sure! Have a good weekend and Merry Christmas 🙂

[catwriter]

Reply to @mrwilliam: It should be 14 days after the order was marked as complete (either by the buyer or by the system). Sometimes it takes a few days longer, especially if there were modifications involved.



I can’t help you with PayPal. I use Fiverr revenue card. I can’t receive payments through PayPal (country restrictions).

[sipark]

Excellent Post

[mrwilliam]

Reply to @catwriter: Good news, I finally withdrew my payment to PayPal. Combination problem actually. My email address has a PERIOD in it and the system was a little glitchy with it.