How can a get an update on an order dispute?

[liusachat]

I disputed an order for that has not been fulfilled. I requested the seller to get a reservation for a popular cafe. After a couple of days, they market it delivered despite not being able to get a reservation. I then sent a request to cancel and this has been the fourth time that they have declined it. I’ve already filed an order dispute and I have yet to get an update; and it’s been 2 days. I’ve already emailed them to get an update and still no reply.

[donnovan86]

2 hours ago, liusachat said:

I’ve already emailed them to get an update and still no reply.

In 48 hours after sending the cancellation request, the order will cancel automatically. If they don't allow it to cancel automatically, nor do they accept it, go to customer support. 

Although I will say, this is not the type of service a freelancer would offer here, and why not try to make a reservation yourself....