Help with success score

[psychogfx13]

The success score of my only existing gig is 8. But at the level overview why does it shows out to be nil? Any help would be appreciated

[jellybeanhusky]

I believe it's a bug. Did you talk to CS?

[psychogfx13]

2 hours ago, jellybeanhusky said:

I believe it's a bug. Did you talk to CS?

I tried reaching out to them some hours prior. Waiting for their response

[psychogfx13]

2 hours ago, jellybeanhusky said:

I believe it's a bug. Did you talk to CS?

Just checked my fiverr acount. SS of account has been updated to 3 now and client satisfaction says "negative impact" even though the SS of gig says 8.