I am not able to authenticate my account when I am trying to withdraw my funds

[qbhavesh]

I am trying to withdraw my money back from Fiverr . I am a new user to Fiverr and I earn some money. When I get started to complete my procedures to get my money from Fiverr then firstly I clicked on withdraw funds option > add payout method > then it ask the OTP . I filled it there and when I clicked on submit OTP then a message popped that verified and said that check you Gmail inbox to continue. So When I clicked on the linked button send to my gmail then the url opens and this message (that I have attached here ) popped. Now,how to solve this problem?I don't know . Plz help me

[atulcodex]

1 minute ago, qbhavesh said:

I am trying to withdraw my money back from Fiverr . I am a new user to Fiverr and I earn some money. When I get started to complete my procedures to get my money from Fiverr then firstly I clicked on withdraw funds option > add payout method > then it ask the OTP . I filled it there and when I clicked on submit OTP then a message popped that verified and said that check you Gmail inbox to continue. So When I clicked on the linked button send to my gmail then the url opens and this message (that I have attached here ) popped. Now,how to solve this problem?I don't know . Plz help me

Hello Bhavesh

How many times you have tried it?

I think you have too try with desktop or laptop device or may be try with another internet(wifi)

[qbhavesh]

Thanks for Suggestions I am Trying it now ...

 

[atulcodex]

sure

[qbhavesh]

No it is not working. Plz help me 

 

[qbhavesh]

Plzzzz help me

[smartdezigns]

Just now, qbhavesh said:

Plzzzz help me

Your screenshot already states that contact Customer Support if the issue still persists. Have you contacted them?

Contact them and discuss your issue with them. They will guide you what to do and why is it happening.

[qbhavesh]

I have contacted them but they don't replied till now. If you one have any solution plz forward to me