Fiverr Client Disputes: Navigating Budget Issues and Ensuring Customer Satisfaction

[allyjillani]

I had a client who decided the budget himself. I agreed to his budget and placed the order. I sent him the link to review the presentation I was working on for him, along with the transcript for that work. He kept suggesting changes, and I diligently made those revisions for days. Now, as we approach the project's finalization, he suddenly claims that I have overcharged him for the work and expresses his dislike for my work. I'm left wondering if Fiverr will support me in this situation. I find it perplexing that he did not voice his dissatisfaction earlier when I made efforts to meet his expectations. It seems he received the work but now refuses to pay.

[xotatech]

5 hours ago, allyjillani said:

I had a client who decided the budget himself. I agreed to his budget and placed the order. I sent him the link to review the presentation I was working on for him, along with the transcript for that work. He kept suggesting changes, and I diligently made those revisions for days. Now, as we approach the project's finalization, he suddenly claims that I have overcharged him for the work and expresses his dislike for my work. I'm left wondering if Fiverr will support me in this situation. I find it perplexing that he did not voice his dissatisfaction earlier when I made efforts to meet his expectations. It seems he received the work but now refuses to pay.

Some bad buyer do this with ill intention. Try to communicate and satisfy him. Sometime we see this kind of challenges and we have to face it with our professionalism. 

[psqonn]

I encountered exactly the same type of customer and the order was unfairly canceled by customer service. Most likely yours will be too. You can take a look at this article and get some ideas: