email not recoginized for w-9 :/

[splashstorm]

It keeps saying it doesn't recognize my email..... i don't know what to do about that.

[shahidfreelanc]

19 minutes ago, splashstorm said:

It keeps saying it doesn't recognize my email..... i don't know what to do about that.

If you a seller on fiverr as a U.S. person you have to need requires W-9 collection. But if you not a u.s person then no need W-9.

For more click here- https://www.fiverr.com/support/articles/360011135837-W-9-Collection#:~:text=Defining%20a%20seller%20on%20Fiverr,regarding%20your%20activity%20on%20Fiverr.

[splashstorm]

Unfortunately, i live in the US. 😕 I finished filling it out, but it says my email isn't recognized. it's literally the only email I've used for fiverr and I even input other emails but it says the same thing. is there any other way to reach fiverr for help?