We are getting good views, but getting low clicks and almost nil orders

[digitron_]

Hey,

We are getting good views, but getting low clicks and almost nil orders, the buyers who message us, ask about their project's charges and go away and don't respond after that. We are also sharing a few stats about impressions and clicks and also sharing gig links- https://www.fiverr.com/digitron_/do-unique-youtube-channel-seo-for-your-yt-channel

Please check the mistakes which we made in our gig and give your valuable opinion to resolve these issues.

 

[vickieito]

Hi @digitron_! Welcome to the forum!

5 minutes ago, digitron_ said:

We are getting good views, but getting low clicks and almost nil orders,

This means Fiverr is showing you in search results but you aren't attractive to buyers (low clicks) and your profile/gigs aren't convincing buyers to choose you. Instead, they are moving on to place orders with other sellers.

To increase your clicks, make your gig cards more attractive - factors influencing this includes your gig images, video, title, prices, seller level, and seller rating. I think you have too many words on your gig card. Buyers only have a few seconds to look at your gig card before deciding to click on it. You should only have 2-5 words that clearly describe your services. You don't need to write your sales pitch on your gig thumbnail because your buyers won't take the time to read the whole thing and your gig video already does this. I noticed that 3 of your 5 gigs have titles that can't be seen by the buyer (they are too long, so buyers will have to hover over your gig card to read the whole thing - they won't do this).

To convince your buyers to place orders, your gigs and profile need to be optimized for your target buyer. What would make them want to place an order with you? Remember, in order for your buyers to buy from you, they have to trust you. You do this by being honest about your abilities and the services that you can deliver.

Can your buyers trust you? Will you solve their problems?

Here are a few things you can work on:

Top Clients - For all of your clients, you are very vague on the projects that you do. This works against you and doesn't make you seem credible at all. For example, you listed Fiverr as a top client but said:

Quote

This project was not easy to do because we have to work hard so much and that was a very time and brain-consuming process but we did that what our client expected.

What exactly did you do for Fiverr? The more specific you are in describing the project the more credibility you'll have. Clients don't want to know how time and brain-consuming a project is. They will want to know exactly what you did to help your clients and how they benefited from your help. Also, remember that in order to list a client as a Top Client, you'll need to have their permission, so I suggest that you get these approvals in writing and keep copies of all your clients' approvals to list them as Top Clients. If you don't have your clients' approval, or they haven't purchased your services, don't list them as a top client.

English - You have this listed as Native/Bilingual, but your images, videos, FAQs, and gig descriptions suggest otherwise. If you list Native/Bilingual-level proficiency in English, you will need to correct the errors in your images, videos, and gig descriptions so that you can maintain credibility with your buyers.

Portfolio - It looks like you can strengthen your portfolio to showcase exactly what you achieve for your clients (use the portfolio and gig galleries to do that ...I would suggest even using two multi-page PDFs per gig). You have many years of experience and your portfolio should reflect that.

[pro_services000]

10 hours ago, vickieito said:

Hi @digitron_! Welcome to the forum!

This means Fiverr is showing you in search results but you aren't attractive to buyers (low clicks) and your profile/gigs aren't convincing buyers to choose you. Instead, they are moving on to place orders with other sellers.

To increase your clicks, make your gig cards more attractive - factors influencing this includes your gig images, video, title, prices, seller level, and seller rating. I think you have too many words on your gig card. Buyers only have a few seconds to look at your gig card before deciding to click on it. You should only have 2-5 words that clearly describe your services. You don't need to write your sales pitch on your gig thumbnail because your buyers won't take the time to read the whole thing and your gig video already does this. I noticed that 3 of your 5 gigs have titles that can't be seen by the buyer (they are too long, so buyers will have to hover over your gig card to read the whole thing - they won't do this).

To convince your buyers to place orders, your gigs and profile need to be optimized for your target buyer. What would make them want to place an order with you? Remember, in order for your buyers to buy from you, they have to trust you. You do this by being honest about your abilities and the services that you can deliver.

Can your buyers trust you? Will you solve their problems?

Here are a few things you can work on:

Top Clients - For all of your clients, you are very vague on the projects that you do. This works against you and doesn't make you seem credible at all. For example, you listed Fiverr as a top client but said:

What exactly did you do for Fiverr? The more specific you are in describing the project the more credibility you'll have. Clients don't want to know how time and brain-consuming a project is. They will want to know exactly what you did to help your clients and how they benefited from your help. Also, remember that in order to list a client as a Top Client, you'll need to have their permission, so I suggest that you get these approvals in writing and keep copies of all your clients' approvals to list them as Top Clients. If you don't have your clients' approval, or they haven't purchased your services, don't list them as a top client.

English - You have this listed as Native/Bilingual, but your images, videos, FAQs, and gig descriptions suggest otherwise. If you list Native/Bilingual-level proficiency in English, you will need to correct the errors in your images, videos, and gig descriptions so that you can maintain credibility with your buyers.

Portfolio - It looks like you can strengthen your portfolio to showcase exactly what you achieve for your clients (use the portfolio and gig galleries to do that ...I would suggest even using two multi-page PDFs per gig). You have many years of experience and your portfolio should reflect that.

Excellent reply.. 

[digitron_]

On 3/8/2023 at 12:45 PM, vickieito said:

Hi @digitron_! Welcome to the forum!

This means Fiverr is showing you in search results but you aren't attractive to buyers (low clicks) and your profile/gigs aren't convincing buyers to choose you. Instead, they are moving on to place orders with other sellers.

To increase your clicks, make your gig cards more attractive - factors influencing this includes your gig images, video, title, prices, seller level, and seller rating. I think you have too many words on your gig card. Buyers only have a few seconds to look at your gig card before deciding to click on it. You should only have 2-5 words that clearly describe your services. You don't need to write your sales pitch on your gig thumbnail because your buyers won't take the time to read the whole thing and your gig video already does this. I noticed that 3 of your 5 gigs have titles that can't be seen by the buyer (they are too long, so buyers will have to hover over your gig card to read the whole thing - they won't do this).

To convince your buyers to place orders, your gigs and profile need to be optimized for your target buyer. What would make them want to place an order with you? Remember, in order for your buyers to buy from you, they have to trust you. You do this by being honest about your abilities and the services that you can deliver.

Can your buyers trust you? Will you solve their problems?

Here are a few things you can work on:

Top Clients - For all of your clients, you are very vague on the projects that you do. This works against you and doesn't make you seem credible at all. For example, you listed Fiverr as a top client but said:

What exactly did you do for Fiverr? The more specific you are in describing the project the more credibility you'll have. Clients don't want to know how time and brain-consuming a project is. They will want to know exactly what you did to help your clients and how they benefited from your help. Also, remember that in order to list a client as a Top Client, you'll need to have their permission, so I suggest that you get these approvals in writing and keep copies of all your clients' approvals to list them as Top Clients. If you don't have your clients' approval, or they haven't purchased your services, don't list them as a top client.

English - You have this listed as Native/Bilingual, but your images, videos, FAQs, and gig descriptions suggest otherwise. If you list Native/Bilingual-level proficiency in English, you will need to correct the errors in your images, videos, and gig descriptions so that you can maintain credibility with your buyers.

Portfolio - It looks like you can strengthen your portfolio to showcase exactly what you achieve for your clients (use the portfolio and gig galleries to do that ...I would suggest even using two multi-page PDFs per gig). You have many years of experience and your portfolio should reflect that.

Thanks for your valuable feedback

[digitron_]

hi, @vickieito

As you suggested some points regarding my gig, I want to thank you for your advice.

According to your advice, I made some changes to my thumbnail. Please check it and give me some advice.