Big problems...

[sombresnuances]

Hello, I have big problems with Fiverr.. First of all there are easily bugs and the link to my Twitter doesn't work. The most important problem is that I can't find me on the site and it's impossible to find the cause. I did everything right though.
The strangest thing: while discussing this with someone, I noticed that my display was completely different, after clicking on "dashboard" it doesn't look the same as the other person and I can't access any options or anything. Why is this? 
I need help, and sorry for my English I use a translator.

Images of the displays in question. Mine being the first:

[joyh97]

1. For bugs, we cannot help. The forum is just made of buyers and sellers. We have no access to the technical side of the platform. For help with bugs, you need to contact customer service at support@fiverr.com

2. I can't find you on the site either. Could you send a link to your gig? It is likely that you may be in breach of terms and conditions if you are trying to sell NSFW art. Adult services aren't allowed on fiverr, so you may have been restricted, especially if you were advertising external links like twitter which may be seen as trying to get people to contact you directly, which is also against fiverr terms and conditions. Just for sharing a link to a twitter that promoted NSFW material, you may have been restricted.

--- Fr Trans/Trad Francais

1. Pour les bugs, nous ne pouvons pas vous aider. Le forum est juste composé d'acheteurs et de vendeurs comme vous. Nous n'avons pas accès au côté technique de la plateforme. Pour obtenir de l'aide sur les bugs, vous devez contacter le service client: support@fiverr.com

2. Je ne vous trouve pas non plus sur le site. Pourriez-vous envoyer un lien direct pour votre gig? C'est probable que vous enfreigniez les termes et conditions si vous essayez de vendre de l'art NSFW ici. Les services pour adultes ne sont pas autorisés sur Fiverr, vous avez donc peut-être avez votre compte limité, surtout si vous faisiez de la publicité pour des liens externes comme Twitter, qui peuvent être considérés comme essayant d'encourager aux gens à vous contacter directement, ce qui est également contraire aux termes et conditions de Fiverr. Juste pour avoir partagé un lien vers un twitter qui faisait la promotion de matériel NSFW, vous avez peut-être été limité.

[joyh97]

(Pour essayer de trouver votre profil sur Fiverr, j'ai googlé votre username - désolé, je ne veux pas vous fair flipper en faisant des suppositions sur votre gig!)

[shahedbinsagor]

It will fix after some time automatically, No worries. 

[sombresnuances]

Thank you for your answers. Yes I do nsfw but I put censored or normal images. And there is a whole category of nsfw and nobody seems to have a problem... The person I spoke to also does it and has no problems. The Twitter link... I wanted to remove it but I can't (besides it doesn't work even for me). 
 

5 hours ago, joyh97 said:

(Pour essayer de trouver votre profil sur Fiverr, j'ai googlé votre username - désolé, je ne veux pas vous fair flipper en faisant des suppositions sur votre gig!)

I couldn't find myself on the internet (just for Fiverr)

 

 

5 hours ago, joyh97 said:

Je ne vous trouve pas non plus sur le site. Pourriez-vous envoyer un lien direct pour votre gig?

I don't know if my link will work : https://www.fiverr.com/sombresnuances/do-oc-chara-design-fanarts-sfw-nsfw-storyboards-i-prefer-fantasy

[joyh97]

22 minutes ago, sombresnuances said:

And there is a whole category of nsfw and nobody seems to have a problem

It is actually against the terms and conditions still. Creating adult content isn't allowed on Fiverr. People still do it, but fiverr tries to stop it. So your gig may have been restricted for this reason. Fiverr are also becoming much stricter lately about the content they allow and do not allow, and are taking more action than before to remove this content from the platform.

https://www.fiverr.com/community/standards/objectionable-content

Non-Permitted Usage
Adult Services & Pornography - Fiverr does not allow any exchange of adult oriented or pornographic materials and services.

 

[joyh97]

You definitely should consider changing your gigs to SFW art only. If people then commission NSFW stuff you can decide to take that or not, but definitely advertising it directly in the link like this: "fanarts-sfw-nsfw-storyboards-i-prefer-fantasy" is a sure way to have fiverr flag the gig.

The link did work for me, but searching it in the search bar or on google does not work. Either you have disabled your gig in the "My gigs" section of fiverr, or fiverr is hiding the gig because it violates their terms and conditions

Edited August 21, 2022 by joyh97

[sombresnuances]

I've just removed everything that could be a problem but I can't remove the link from the Twitter. It's a problem? 
When can I expect to finally become visible? The link to my gig has not changed despite the title change. It will change by itself?

Edited August 21, 2022 by sombresnuances

[joyh97]

You are better off deleting the gig entirely and creating a new one, that way the link will change. As you have no orders or feedback yet, it is the perfect time to do this as it won't affect your sales 

[sombresnuances]

Thanks, that's what I thought afterwards. I've created a new one and I hope it will work. I wish I could have deleted my Twitter, I'm sure that will be a problem. Any solutions? In fact the icon is greyed out and redirects to a window that closes right after. I'd like to remove this but I haven't found any option to remove it.

[joyh97]

I think you can unlink it from twitter directly.. Maybe like this?  Then best thing to do would be to link a clean twitter so there is no confusion