plusvn Posted January 14, 2013 Share Posted January 14, 2013 If the order marked as completed automatic after 3 days and the buyer back give me a negative feedback ? 😦 Link to comment Share on other sites More sharing options...
anarchofighter Posted January 14, 2013 Share Posted January 14, 2013 This is one of those nice areas where you can help yourself. Reach out to the buyer, discover his/her concern, offer to work it out to remove the negative. Link to comment Share on other sites More sharing options...
anarchofighter Posted January 14, 2013 Share Posted January 14, 2013 You may need help from CS to allow him/her to change the feedback if it’s been there for a while, but everything else is in your power! Link to comment Share on other sites More sharing options...
cybercube Posted January 14, 2013 Share Posted January 14, 2013 Yes buyer can add a negative when he back. But you earn $5 anyway 😛 Link to comment Share on other sites More sharing options...
star2081 Posted January 14, 2013 Share Posted January 14, 2013 go to customer support and get support ticket regarding negative feedback if you feel it is incorrect. Link to comment Share on other sites More sharing options...
plusvn Posted January 14, 2013 Author Share Posted January 14, 2013 Reply to @cybercube: No, the feedback important more than $5 😦 Link to comment Share on other sites More sharing options...
geekygood Posted January 14, 2013 Share Posted January 14, 2013 @plusvn Only buyer can remove the negative feedback. Link to comment Share on other sites More sharing options...
ajits733 Posted January 14, 2013 Share Posted January 14, 2013 well the best way is to contact buyer again and solve the problems, and if necessary deliver the work again because feedback is more important as it will get you more jobs Link to comment Share on other sites More sharing options...
jazzy7 Posted January 14, 2013 Share Posted January 14, 2013 If it is marked as auto complete the buyer hasn’t manually reviewed the work at all meaning they can leave positive or negative feedback at any time, I recently had feedback left for an order marked as auto complete in February 2012. The buyer can edit his feedback within a day or 2 of the original feedback but after that you will need to work with the buyer and satisfy them accordingly and then get their consent to remove it and contact fiverr support. Link to comment Share on other sites More sharing options...
binnys18303 Posted January 14, 2013 Share Posted January 14, 2013 Yes, you are right. Buyer can even cancel the order as well but nowadays, i am giving an additional service to all my buyers so that i can achieve maximum positive feedback and getting good response too. I think over-delivering always works, what you say? Link to comment Share on other sites More sharing options...
cybercube Posted January 15, 2013 Share Posted January 15, 2013 Reply to @plusvn: Ask him to remove it 🙂 Tell that he get his 45 back Link to comment Share on other sites More sharing options...
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