Problem with buyer

[srennielsen]

The buyer wants me to click on this click so "I can see the videos"

I asked him to send me the videos through attachments.

He responds with sending this link again.

I don't intend to click the link so how do I cancel this order without affecting myself or what should I do

[srennielsen]

He did not tell me about a link before placing an order. If I knew I would refuse to his request.

I thought he would send mp4 files of the videos he needed transcribed.

[akib0079]

6 minutes ago, srennielsen said:

He did not tell me about a link before placing an order.

What kind of link?
is the buyer sending the file through dropbox or some another alternative?

[srennielsen]

vendor nailbiter co

[imagination7413]

You can contact Fiverr Customer Service https://www.fiverr.com/support_tickets/ or support@fiverr.com

Say that you've been sent a suspicious link, and (per the Help Center section https://www.fiverr.com/support/articles/360010978898-Keeping-your-account-safe-from-malware-and-phishing) ask them to cancel the order for you due to the Buyer not providing the files necessary to complete the order.

Alternatively, you can ask support to reach out to the Buyer for you to provide the files, or confirm the link's validity for you.