Help needed from suport persom

[markauther]

There is no one to safe guard sellers rights, two of my orders got canceled just because it was not related to the market I serve to, even though I was willing to work for one of the order support person misunderstood and canceled my order as there is no way of going back as a result my gig got de ranked.

 

Please let me know what is my fault? Not even when buyer placed an order to wrong gig neither when support misunderstood and canceled, why I have to face the face the consequences of undone sins?