my client accept my custom order band pay for this but i did not get any order

[arshad363]

hi 
i need help my client accept my custom order and pay for this but on my account they don't  show any order instead they  show my order was rejected know my buyer is no longer to withdrawal his money they don't show him any option    
 

[Guest dev_rashikul]

Please contact fiverr support team.

[codersaeid]

Please contact fiverr support team.

[mariashtelle1]

Because he didn’t place any order. 
you need to tell your client that you see that he rejected the offer and that you will resend it so he can accept it this time.