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Buyer placed order and disappeared for many days


jenny_graphics4

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Posted

Hi,
A buyer came and placed the order and then disappeared without providing the requirements. Today, 22 days have passed. I don’t want to wait for his requirements because I’ve so many projects already so don’t need more work. Will my completion rate drop if I send a request to cancel it? Or if I contact CS?

Thanks in advance. 🙂

Posted

You don’t want to hit that Cancel - even tho you should - so do nothing. I assume you have sent a message asking for the info but if they have ghosted, assume they are not interested and while annoying, not your problem.

🙂

Posted

First of all you do not need to cancel the order because this is not your fault, then deliver the order with some working instruction and put a note: you will revise your delivery based on your time if the buyer ask. Thanks!

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