eduondifreke Posted October 25, 2020 Share Posted October 25, 2020 My Seller account was disabled since march this year, ever since then I have done everything possible to recover the account but I cant. Please i need help with this, thank you. Link to comment Share on other sites More sharing options...
visualstudios Posted October 25, 2020 Share Posted October 25, 2020 If it has been disabled since march, you ain’t getting it back. Why was it disabled? Link to comment Share on other sites More sharing options...
eduondifreke Posted October 25, 2020 Author Share Posted October 25, 2020 If it has been disabled since march, you ain’t getting it back. Why was it disabled?I had issues with identity verification, after a delayed response to one of my customers then. She filled a dispute and i didnt respond on time. Link to comment Share on other sites More sharing options...
visualstudios Posted October 25, 2020 Share Posted October 25, 2020 I had issues with identity verification, after a delayed response to one of my customers then. She filled a dispute and i didnt respond on time.An account is disabled after 3 strikes, usually. Failing to respond to a client does not lead to an account suspension, only a hit to stats.If Fiverr asks for identity verification and you don’t do it, then the account can be removed, regardless of any strikes or disputes, it has nothing to do with it. If you failed to verify when asked, you will not get the account back. Link to comment Share on other sites More sharing options...
eduondifreke Posted October 25, 2020 Author Share Posted October 25, 2020 An account is disabled after 3 strikes, usually. Failing to respond to a client does not lead to an account suspension, only a hit to stats.If Fiverr asks for identity verification and you don’t do it, then the account can be removed, regardless of any strikes or disputes, it has nothing to do with it. If you failed to verify when asked, you will not get the account back.Okay, i tried to verify my identity then but later got a response that it wasn’t successful. Link to comment Share on other sites More sharing options...
eduondifreke Posted October 25, 2020 Author Share Posted October 25, 2020 Okay, i tried to verify my identity then but later got a response that it wasn’t successful.But the account is still active but with a flag that disallows me from sending messages or eve responding to buyers requests. Link to comment Share on other sites More sharing options...
anderson202 Posted July 14, 2022 Share Posted July 14, 2022 Hello, my account was temporarily disabled. I was wondering if you got your account back Link to comment Share on other sites More sharing options...
mbamunna Posted July 14, 2022 Share Posted July 14, 2022 Only Customer Support can help about this issue. Link to comment Share on other sites More sharing options...
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