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Ethics and email


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I got a request for possible service (no specifics were given). The sender wanted me to write to his personal e-mail address for specifics. This was yesterday 11/12/19. I was on my iPad and cannot send it from my regular email address on my iPad. So I responded and said I’d write to him today. Now that service request message is gone. (I did reply through Fiverr so I hope that doesn’t show up as a non-reply by myself?)

Who removed it? Is it ethical to contact a requestor by their own email address or does it have to go through Fiverr?
Thank you, Al

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