Jump to content

About get help by CS


Guest thili96

Recommended Posts

Guest thili96

hello, my gig was desappear in 4,5 days ago.i was try to got help from CS and here about reply message on fiverr team for my question.

"### Your Gig status is

: Pending

Your Gigs is not displayed in the search results pages in the marketplace since is is currently being moderated by our Trust and Safety team. The moderation process may last up to 30 days.
If more than 30 days have passed since the Gig creation, please contact a support agent using the link below."

what should i do now.please give me any idea

Link to comment
Share on other sites

hello, my gig was desappear in 4,5 days ago.i was try to got help from CS and here about reply message on fiverr team for my question.

"### Your Gig status is

: Pending

Your Gigs is not displayed in the search results pages in the marketplace since is is currently being moderated by our Trust and Safety team. The moderation process may last up to 30 days.

If more than 30 days have passed since the Gig creation, please contact a support agent using the link below."

what should i do now.please give me any idea

what should i do now.please give me any idea

The only thing you can do is wait. After 30 days, if your gig is still pending, you may contact Customer Support again.

Link to comment
Share on other sites

Guest thili96

what should i do now.please give me any idea

The only thing you can do is wait. After 30 days, if your gig is still pending, you may contact Customer Support again.

@catwriter but my gig is showing as active why?

Link to comment
Share on other sites

Guest thili96

my gig is showing as active why?

Possibly because there were no red flags demanding that they deny your gig immediately, so you can still make some sales before the moderation is completed.

@catwriter but if my gig is not appearing, how can i manage my sales?

Link to comment
Share on other sites

Guest thili96

my gig is showing as active why?

Possibly because there were no red flags demanding that they deny your gig immediately, so you can still make some sales before the moderation is completed.

@catwriter if i can’t any orders before moderation complete, what will happen to my gig status

Link to comment
Share on other sites

what should i do now.please give me any idea

The only thing you can do is wait. After 30 days, if your gig is still pending, you may contact Customer Support again.

The only thing you can do is wait. After 30 days, if your gig is still pending, you may contact Customer Support again.

No. @thili96, Just contact customer support and tell them. they do approve it immediately. If you have any modification to do with the gig, they will prompt it in your account’s Gigs page. I had the same problem on one of my gig.

img.thumb.png.81f13b8cf62dffae7fad24cc047ca16a.png

Then they’ve prompted me to do the modification in the Gigs section.

Link to comment
Share on other sites

Guest thili96

The only thing you can do is wait. After 30 days, if your gig is still pending, you may contact Customer Support again.

No. @thili96, Just contact customer support and tell them. they do approve it immediately. If you have any modification to do with the gig, they will prompt it in your account’s Gigs page. I had the same problem on one of my gig.

Then they’ve prompted me to do the modification in the Gigs section.

@helloscoopz how can i tell them? i try to contact customer support earlier.but they reply me above message.

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...