Guest celticmoon Posted September 11, 2013 Share Posted September 11, 2013 I’ve just had a package returned because the buyer gave an incorrect address. My shipping fee is just enough to cover most packages I send, so paying for postage a second time means I’m practically giving away my gig. Is it unreasonable to ask the buyer to pay for shipping again, if I’m sure that the error was not mine? If so, how do I charge the customer for just shipping, no gig?Thanks for any help. Link to comment Share on other sites More sharing options...
Guest celticmoon Posted September 11, 2013 Share Posted September 11, 2013 I’ve just had a package returned because the buyer gave an incorrect address. My shipping fee is just enough to cover most packages I send, so paying for postage a second time means I’m practically giving away my gig. Is it unreasonable to ask the buyer to pay for shipping again, if I’m sure that the error was not mine? If so, how do I charge the customer for just shipping, no gig?Thanks for any help. Link to comment Share on other sites More sharing options...
Guest celticmoon Posted September 11, 2013 Share Posted September 11, 2013 I don’t know how this ended up in Tips for Buyers…I know I clicked Tips for Sellers! Sorry, right church, wrong pew. Link to comment Share on other sites More sharing options...
seo_teams Posted September 11, 2013 Share Posted September 11, 2013 Surly buyer need to pay! Because it’s buyer mistake dear Link to comment Share on other sites More sharing options...
Guest celticmoon Posted September 12, 2013 Share Posted September 12, 2013 Thanks for responses. That was sort of my feeling, too.Can anyone tell me how to charge a buyer for shipping only when the order’s been completed? My in-country shipping fee is not a $5 increment. Link to comment Share on other sites More sharing options...
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