Friendly or Professional?

[Guest gredos7827]

Honestly, I think your best bet is to be yourself. I like to think that I am both friendly and professional. Ha! I may be wrong. But I just try to be who I am 🙂

[ghemachandar1]

Honestly, I think your best bet is to be yourself. I like to think that I am both friendly and professional. Ha! I may be wrong. But I just try to be who I am 🙂

Honestly, I think your best bet is to be yourself. I like to think that I am both friendly and professional. Ha! I may be wrong. But I just try to be who I am 🙂

Point taken. When you are pretending to be what you aren’t, it SHOWS.

[dereksharp]

Communicate in a professional way but in friendly mode.

[Guest gabbyseunagal]

I would say that a mix of friendliness and professionalism is appropriate when working with buyers. Try to access the situation and the vibes that the buyer is emitting.

[web_expert48]

It is completely depend on that situation . But at starting point you should show professional attitude with your buyer 🙂

[hardbearded996]

It is completely depend on that situation . But at starting point you should show professional attitude with your buyer 🙂

It is completely depend on that situation . But at starting point you should show professional attitude with your buyer 🙂

Yeah… i agree…

how about both?

Frie-professional

[skads7]

At the very beginning I prefeer to be professional. But no so so serious 🙂 I want to show to the buyer that, I´m not only a professional, I´m a person in who you can count on.

[radiodiva]

Why do you ask them for a tip? Does that even work without upsetting the buyers? If I buy something, I would definitely not like it for a seller to explicitly ask for a tip - that’s something the buyer decides to give, to take the seller by surprise.

If the seller asks for a tip, and the buyer grants them one, it’ll be less of a surprise…

SURPRISE! I agree with you completely 🙂

[shovonboshak11]

Actually it depends on buyer attitude. But i always try to behave like a friendly person and i see 80% buyers happy with friendly behave.

[radiodiva]

@

Guess what? I go to great lengths to find a buyer’s name when they don’t give it. My buyers give me their websites, so a simple “whois” search gives me their public records, hence their name. (even a Google search for their nickname reveals interesting stuff #i_stalker). And when I call them by name, they get friendly. It’s weird, but it always worked 😃

Woofy31, I absolutely agree! I am very professional up front, but once I begin to use their name, buyers respond very well. I especially strive for that when they leave a review. If I say “Thanks, Dave, for your thoughtful review!” it always helps. AND - other buyers see that review, and appreciate the level of interpersonal connection.

I agree, weird, but it works amazingly well! One of the best Customer Service tips someone could ever share!

Excellent info! I forgot about the old Who Is trick!

[cagricilara]

I always behave as a professional. However, my regular customers behave friendly as we know each other more doing several works. So i behave like them.

[Guest superiormentor]

Please don’t use exclamation marks and above all NEVER use more than one!!!

It looks childish and screams “I’m an idiot”.

Do not be friendly. This is not a place or situation where we are looking for friends.

Be professional at all times.

What if you like some one.