I'm having the same issue. Luckily I sell for a pretty Niche topic so I'm still getting the same amount of orders, but I've gotten around five 5-star orders in the past week and haven't seen a single change and each client selected that I did well in every category. Its been stuck at 4 since it was launched and is utterly ridiculous. Each day Fiverr feels like more and more of a robotic useless corporation, not that they weren't already before but I've never seen the lack of seller support from a company ever. I hope that they will address this soon but I'm losing hope to be honest.
