Hi All,
Thanks for responding to my question and I am very thankful for all the suggestions given! I have contacted CS and they have cancelled the order because the seller had a violation and has suspended their activity. Though I could continue to work with the seller, I was given mix messages on how he is working on the job, and when I asked for screenshots of some work in progress, he did not send to me still. After the cancelling of the order conducted by Fiverr, he contacted me on my business WhatsApp chat to question about it and asked me about how to deal with the fees which he had paid (hosting fees).
I am more than willing to fork out for the expenses he made, however, the sum was not what was agreed (USD80) before I placed the order with him. He is asking more (USD150) now, which led me to think of how dishonest the seller can be. I am still seeking for FIverr CS for more advice on my obligations now about this matter. This is getting very frustrating as I have time loss expenses for my business, but all in all, I would like to say that contacting Fiverr CS is the best and the most appropriate way to deal with any orders/sellers on Fiverr, just so that you know that you are in good hands as a buyer.
