The success score feature of Fiverr is confusing. I have one gig that was doing great and got reviews of more than 20 and all are in 5 stars, I just made one mistake a seller contacted me for work and I took her work and completed it even before doing the work I also explained I will do these listed things on this price and she agreed, after completing work she asked for changes and after changes she canceled order, after explaining situation I refunded her but see now my gigs are out of search box, and my success scored is reducing day by day. If clients cannot search us on Fiverr how would we have a chance to improve ourselves? True some clients just want free work.
The success score policy is causing problems for freelancers, Fiverr must consider Sellers issues also