Hi there,
I recently ordered a photo editing gig on Fiverr, and I'm having some issues with the final delivery. I'm hoping someone here can provide some guidance or suggestions.
The gig I purchased was for removing the background from a set of product images. The seller had good reviews, and the sample images looked promising. However, when I received the edited files, there were some noticeable problems.
First, the background removal wasn't clean on several images. There were visible halos or fringe areas around the products, making it look somewhat amateur. Additionally, on a couple of images, parts of the product itself seemed to be missing or distorted, almost like chunks had been erased along with the background.
I reached out to the seller, but they insisted the work was done correctly and refused to make any revisions or adjustments. I've tried to explain the issues politely, but we seem to be at an impasse.
I'm not an expert in photo editing myself, so I'm not sure if my expectations were unrealistic or if the seller genuinely did subpar work. Has anyone else experienced similar issues with background removal services on Fiverr?
Is there a way to escalate this or request a re-delivery from the seller? Or should I simply cancel the order, leave an honest review, and find a different seller for this type of work?
Any advice or insights from those more experienced with Fiverr's photo editing, services would be greatly appreciated. I want to resolve this amicably if possible, but I also don't want to accept and pay for work that doesn't meet reasonable quality standards.
Please let me know if you need any additional details or examples of the problematic edited images. I'm happy to provide more context to help troubleshoot this situation.
Thanks in advance for your guidance!
