s00di0

Thank you Milos for your genuine response. It's heartwarming to see a human responding. Either they should make the criteria visible for us sellers to identify the problem ourselves or they should be transparent enough to let us know the exact rule we broke and how. I started freelancing in 2022, about two months after my chemo ended and wasn't even an active user for about 6 months. Before my diagnosis, I had a job so never really had any reason to freelance. So no, I haven't opened an account here or on any other platform. That I am 100% sure of. Just like you said, I am hoping as well because there is nothing else I can do but come on, they're excluding me from the level system based on something that's not even true! It's disheartening, confusing, and adding to my depression. We all have a life outside of Fiverr and this just seems like an uncalled-for accusation on baseless grounds. CS isn't responding to my ticket, even though I opened it twice only to have them mark it solved. Do you think I should lodge a new complaint?

Hi. It's not a warning, I haven't received any warnings. And I'm not sure why it's showing as active to you but next to my level, I see the account flagged. Attached below is an image for reference. As for my impressions/clicks, except for 2 gigs, they were down from the 14th till the 18th. Now they're back up. And the conversion rate has dropped.

Here are my metrics as well, indicating compliance with Fiverr's policy. From Level 2, nominated to be TRS to being discarded by the new system. 🙂

Fiverr has been a lifeline for me during one of the darkest chapters of my life. After being diagnosed with stage 2 cancer and enduring personal losses, Fiverr provided not only a source of income but also a beacon of hope and resilience. I found solace in my work, allowing me to channel creativity and passion into meaningful projects. I cherish the bonds I built in my short time here and had the chance to deliver the best quality work. However, since the new update, I now find myself grappling with an unjust predicament. My account, which serves as my professional identity and a symbol of my perseverance, has been wrongfully flagged by Fiverr. "After careful review, your account has been flagged due to activities indicating a connection to violations of our Terms of Service or location inconsistencies. Consequently, your participation in Fiverr's level system is permanently restricted." What do you mean? I've been here for about 2 years and have never received a warning. I traveled between cities and went out of the country once. Doesn't Fiverr promote the nomadic freelance lifestyle? Upon further inquiring about this, they responded with: "Your account was flagged for being connected to another account that was disabled due to a violation of our policies." Are we playing a game of contradictions or are we just keeping things interesting? It seems even the guidelines you set can't keep up with the ever-changing roles. Could it be that's why we're shuffling through managers like a deck of cards? Despite my attempts to engage with the support team and provide clarifications regarding alleged location inconsistencies, my explanations were blatantly dismissed. Shockingly, the support team failed to furnish any substantive evidence indicating a connection to a disabled account, opting instead for baseless assertions. This disregard for due process and lack of transparency are deeply troubling and unsettling. I was the first one and still the only seller from my family on Fiverr. I've encouraged close ones and helped set up their accounts on this platform as well. Does that put them in danger? Am I the virtual version of CoVid that puts anyone in contact with me at risk? Is borrowing a Wi-Fi network or lending a helping hand now a punishable offense? Instead of playing judge and jury behind closed doors, why not implement a transparent system where potential red flags are visible to all, sparing us from surprises no one saw coming? As someone who has relied on Fiverr not just for financial stability but also for emotional support during challenging times, this unwarranted flagging strikes at the core of my trust in the platform. What am I supposed to do next? I reopened my ticket, only to have them stand me up and mark it solved without providing any evidence. Do I reopen it or lodge a new complaint? Is it even going to be worth it as they are going to hit me with generic templates that don't even address my concerns? Or Do I say: It is, what it is. and move on. Yours, crestfallenly, S00di0