panoslazarisads
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Posts posted by panoslazarisads
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Hi all,
Quick question , is it just me or it's impossible to get 5 star reviews now?
I got a 4,7 from a client that we working together for 10 months and recently a 4,3 from an order that went very well.
I think it's very unprofessional to ask a client why they left "bad review" so I never do that-
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4 minutes ago, awaisahmed489 said:
Well there could be two scenarios
If you are offering low-cost gigs like for example 5$,10$, or 20$ then it should not be an issue since you might be getting tons of orders. But for sellers those are charging so much depending on the project and one project might take weeks to complete then it can definitely be an issue. Like for one of my gigs, most of the orders I got were related to custom development and sometimes a project can 2 to 3 weeks. So for me, it's not easy to recover since I may get 2 to 3 orders per month for this gig.
The same goes to me, most of the active orders are with a 30-day time frame and pricing can be like 700$+ so I'm charging "a lot"
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@Kesha
What could be a proper response when one of my existing customers notices that I'm not a top-rated seller anymore? Sorry but 2 years ago I canceled 2 orders?-
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If it's true that the review system goes back 2 years there are no words to describe how bad this is.
2 years ago I was a level 1 seller and didn't even have the 10% of experience I have now as a top-rated seller.
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Suddenly my top-rated status it's at risk after almost 8 months of providing excellent services.
The reason is the Order cancellations however the only orders I have to cancel were through customer support , it looks like you forgot that part and hope that you will fix it it before 15 March-
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Get ready for our next webinar - Top Rated Quality Standards
in Fiverr Excel
Posted
I'm a top-rated seller but I have no idea what's new 😅