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yourbrandingpal

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Posts posted by yourbrandingpal

  1. I think the idea is to manage your expectations versus what the reality is. I for one do not expect much from the forum, spam? doesn't matter, chatGPT generated responses? doesn't matter, company reaffirming that we all signed up for capitalism? doesn't matter. You can't expect Fiverr to focus on anything but massive profits. And not just Fiverr, all other organizations too make it seem like they care but all they care is about their profits. Nothing new there. Life's got more to it than this forum and all that happens here. But ya, if the forum is a negative influence despite your best efforts, by all means, it's your choice.  

  2. 33 minutes ago, mateusbl said:

    The problem is not sellers or buyers, are the humans. You faced an issue with one seller, while we seller face daily issues with many fake buyers (scammers)

    Except it's not one seller alone, it's a real problem I spoke of, if you have similar suggestions feel free to make a new thread and post them 🙂

    • Like 2
  3. 23 minutes ago, catwriter said:

    In theory, everyone will be required to verify their ID at some point. But it will take time.

    I hope you have reported that seller to Customer Support.

    Ya, I reported the Zoom call itself with my notes in it. Will leave the rest up to the concerned team.

    Sadly, this is not an isolated instance either, I just hope that Fiverr does the ID verification at least when sellers achieve their Level 1 status. Otherwise, it'd be a nightmare to sort out if you're working with a legit person.

    • Like 4
  4. I wanted to hire a ghostwriter and a level 1 seller with a couple of positive reviews and picture and the name of a lady turned out to be a dude during the Zoom call. Plus the heavy accent. ID verification would tackle a lot of prevalent issues. So yes, please make ID verification mandatory for all sellers. Not saying that it can't be circumvented, but still, there should be some mechanism in place to tackle sellers who claim they are who they're not.

    • Like 6
    • Up 4
  5. 28 minutes ago, emmaki said:

    So the evidence is still up. archive.org doesn't have a particularly clear policy here (I haven't looked at the linked pages yet), but it appears that their policy is "you can remove it yourself". image.png.7fdb37f7138a56a347c66bf0cb0c8818.png

    Not very much going on in the terms: https://archive.org/about/terms.php

    However, it does mean that there is evidence. Did anyone living in the EU recieve an email about this data breach? I live in Greece, which is in the EU, and I did not. I've checked my emails. GDPR doesn't show up at all, data breach, or "sorry", or "we apologize" or "compromised" or any of the other stock phrases that usually arise when a company does an oopsie and doesn't want a large fine.

    Somehow, I rather think that GDPR fines will overshadow any extra funds clawed back from "price alignments" to SPP (remember the EU consumer law violation?)

    All the more reason that people file a class action lawsuit

    • Like 3
    • Up 2
  6. 15 hours ago, smashradio said:

    Yet just a few days after a staff member publicly "encourages" Emma to get in line with the AI rule of law on the forum, she gets banned.

    Maybe @Yoav.M can offer some clarification 

    • Like 4
    • Up 1
  7. 4 minutes ago, rawque_gulia said:

    I am not a fan of Fiverr taking revenue from tips -- but asking the government to take action on Fiverr, when the government themselves are taking a huge percentage (20-40% depending on the country) of money in the name of taxes? What an irony! 😂😂

    That's all the more reason why they should intervene, because they take "hafta" 😂

    • Like 2
    • Haha 1
  8. 5 minutes ago, newsmike said:

    What is illegal about, "we charge 20% of all revenues"?  And what is the motivation to agree to that, then complain about it? More than likely not bothering to understand what they were agreeing t

    Absolutely nothing immoral about taking a portion out of the money that's supposed to be entirely credited to the sellers? Well, that's fine, to his own. We can agree to disagree.

    • Like 2
  9. 4 minutes ago, newsmike said:

    How do you sue someone for doing exactly what you agreed to when signing up for the service? One sues for breach of contract, but in this instance, Fiverr is doing exactly what they say they will do and the OP agreed to it.  Plus, if someone is complaining about a few dollars missing from a tip, they are most likely not able to hire the attorneys needed to sue a company worth hundreds of millions. 

    Because laws supersede terms and conditions. Terms and conditions cannot be illegal. Companies can't take shelter under terms and conditions that are illegal. Questionable practices will have to be dealt with accordingly. Of course laws in my country are more consumer oriented, doesn't mean it would be the same elsewhere but if one does nothing, the outcome would be... Nothing.. 

    • Like 2
  10. I was referring to consumer laws. why not consult with a lawyer and see if there are grounds? One of my clients is based in Romania, got DMCA takedown request, made changes still received DMCA, initiated legal action. One of the things I learnt in business laws is that whatever the terms are, they can't be illegal. I have 3 ongoing cases against my service providers for misleading, deceptive and unfair trade practices, gotta see where it goes. Time will tell.

    • Like 1
  11. 17 hours ago, emmaki said:

    A-ha! What is actually happening is that humans who don't know what to say but want to sound empathetic are turning to soulless, emotion-free robots trained on acres of AI content so they can put together a reasonable sounding word soup that sounds like empathy!

    Not necessarily. To save costs if you hire people who lack reading and comprehension skills, no amount of training might help you in providing good customer support. With Fiverr I suppose they don't always view sellers as clients too. And then there is process knowledge, or lack thereof that often leads to support providing misleading information. In the past week alone I've encountered 3 instances where the rep provided me with misleading information. I wouldn't think that organizations would allow their employees to take help from AI either. There's usually a dedicated training team to support operational aspects of customer support. But not disregarding that people may still try to take help from AI. Like those instances where lawyers were in trouble for using fictitious cases in the court which later on was attributed to AI generating made up stuff.

    • Like 3
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