Yes, that can be the issue. A little more clarity on this so that the discussion ahead is more informed: the review in question was left by a repeat buyer and as you mentioned in the quoted text, it was left about 3 months back. In that case, does anyone have any idea how long this 'negative effect' of the review will last?
Also, on late deliveries: I don't think that's an issue because, in my time on Fiverr, I think only twice have I ever delivered an order late. But in any case, my question remains, with the latest positive reviews (from the past 2 months), around 4 repeat buyers and with 7 to 8 orders by them each month, how long will it take for my gig to recover? Or, will it ever recover 🙂
Thank you!