urwausman

@Lena Can you please help me to move forward. I will be glad Waiting for your help to have a look on case and help me to move forward Thanks

Hi, Guys I forgot my security question and I contacted support to reset my question, they ask my last 4 digit of phone and list of possible answers, I provided the last 4 digits which are correct, but I am unable to guess my security question they are asking again and again to provide the answer of security questions which I don't remember. I got stuck here If I remember my security answer why I will open ticket. Can anybody assist or tag fiverr customer support member so my issue get resolved, I am really tense because of this situation Thanks In Advance

Well, I have found some cases on the internet in which Fiverr helped out their users to come out of this situation in which I am, Please find some solution to resolve my problem. Thank you.

Well, I have found some cases on the internet in which Fiverr helped out their users to come out of this situation in which I am, Please find some solution to resolve my problem. Thank you.

So what should I do with all the funds that I have in my Fiverr account? Should I leave all the funds?

Hi All, Hope you are doing well. I am a seller here on the Fiverr platform. Started as a novice back in 2016, and right after joining left to study for my higher education. I come back after a lot of years in 2022 to get my freelancing career on track. To get my earnings out of the platform I needed a Payoneer or PayPal, which I am ready to provide but unfortunately, I have forgotten my Security Question and Phone number which I associated with my account. I went back and forth with the CS a lot but we are at a deadlock where they say I need to provide the answer to my security question and the last four digits of my phone number and I provide them something after a lot of research which they reject saying it does not match with the ones in the system. I am at a great loss as this is the only way of earning which I have for now! I haven't been able to get paid for 3 months now and I need the assistance of the community to help me out here. Fiverr is a big platform, and they should definitely have policies to solve these problems. I have access to the email which I initially created the account with and then added the security question and phone number, that email should be prioritized as that was the medium I used to connect with the platform. I need your assistance @Lena@vickieito I will really appreciate any and all help you can give.