zoe007

I cannot see how this is a win-win for sellers. Like others have shared, the Fiverr platform helps me to run my business productivity. It provides a lead management process and AR back office. I am disappointed that a new feature, marked as a 'test,' appears to have a general rollout with no communications (other than this forum post, from what I can see). In addition, there is a lack of: updated T&Cs/ articles (I was referred to articles by customer support when I complained, but articles still show three days auto-complete) or an opt-in/ out selection (if it is indeed a test) and no foresight on the impact of sellers' cash flow management My experience with this system change coincided with the extended seasonal review period of 8 days. So, an order submitted for delivery on 20th December, following the new 8-day review (buyer requested), then a revision request, now has a date of 5th January for completion (if the buyer takes no further action). I run a business and expect to get paid for completed services per the order scope and timeline. But, unfortunately, this change, if indeed it is an entire system rollout, takes away that guarantee. With one example, the buyer took advantage of the extra review time (as you would if it is offered for free and requires no approval), so if this happened with all orders, it would be horrendous for cash flow and time management. Fundamentally, the order funds must be released per the scope/ timeline, and any additional review time/ revisions should be agreed upon and chargeable without impacting the original order.