vishdrawings

Yes, and I would like to thank you for your help by asking you to review your comment from yesterday and make necessary changes.

Are you suggesting top rated sellers are NOT in good standing? Aren't they top sellers BECAUSE they have good customer satisfaction / reviews / order completion / response rates. So it doesn't matter how you word it, the situation remains the same, that's why the customer support didn't directly say it even once that new sellers do get matches. Whatever methods you and @vickieito are suggesting may work but as I said before, you have to get matches first to do any of that in the first place. I checked the seller side and posted a request myself to learn what "description" they ask you to put to find matches and I found that it is so vague that even gigs and gig images have more description compared to them. There wasn't even sub-categories to choose from just "GAME ART". The only thing they were adamant about was the delivery time and budget which they have set to the higher side. If I put it any lower they would outright reject it, even though you can see seller gigs in that budget range in regular search. In conclusion they ARE trying to divert requests to the premium / promoted sellers and forcing buyers to choose from high cost sellers.

Thank you for clearing that, I wanted to ask about that because the customer support guys exclusively used that term. I think I have enough information now, maybe you got matched with level 1 and level 2 sellers but neither I ( level 1 ) nor my friend ( level 2 ) has got any matches ever despite having very different type of gigs and visibility in regular search on fiverr. And there are a lot more people saying that the AI doesn't work for them than those who are saying it does. So I will be looking for some alternate platforms now. If you can suggest some that would be helpful.

I get what you are saying that it works similar to that on other platforms like Instagram or Facebook search where they show you more posts similar to topics you liked and less of the content that you marked not interested. But the thing is, in order to do any of that you have to get matches in the first place. And Fiverr's search is much better since you put the search tags yourself and the relevant profiles show up and you can choose from them. From what you are telling me it seems like the AI chooses random tags from your description and tries to match sellers out of the one category you chose, hence the bad matches. e.g. graphic design means manga artist, T-shirt design, UI/UX or any other sub-category you get when you make a gig on that category. From the links that you have provided, it just seems like fiverr is going the paid promotion road on top of all the commission it earns from sales. And what is this "high quality" sellers? From what I understand, if you are high quality, your level will rise up since you are completing the requirements automatically if you are completing the orders. So basically you ARE matching the briefs only to top rated sellers and pro/ paid sellers.

I was talking about the category/tags/service type that you put on your gigs not the actual description itself. The ones that search engine uses to find relevant profiles when someone searches what job they want to get done on fiverr. Most of the people here are saying they get unrelated matches, so it IS the AI's fault? That makes it even worse than buyer's request, since the self promotion spam requests are still very much prevalent like before and you get a notification you have to address instead of a list you can glance through if you want. Does leaving the match notification unattended degrade the ratings too?

I am replying to you one last time even though the daily comment limit on this forum is very low and I don't want to waste any more of my comments. You are NOT helpful. I work on this platform only on holidays so I recently found about the changes. I went through all the written information on the website. When that didn't work as described, talked to fiverr support for four days, talked to my friend, then came here. Do not tell me about research. I asked you a very specific thing because I thought you could tell me about that specific topic, just as I asked that other guy about something else and he did help. I asked about seller level because the customer support guys kept using the line "top rated sellers" get matched whenever they described the brief system and never deviated once from this term even though I asked them. The information you gave here is even more conflicting because it is the complete opposite of what the other guy is saying. How are you getting matches for a service, if you don't do that job. Is the AI matching system wrong or your description of the services you provide is just clickbait to get more matches.

Sorry for the late response, my comment per day limit was over. I didn't know buyers had to respond to all the offers they receive and buyers side was separate from the response rate on your seller side. I thought when you do hire someone from the offers or take down your request, they get automatically deleted and only inbox messages needs to be replied to not every single bids. ( I guess only pure buyers are free from that hassle as you said ). But from your description it looks like brief is same as searching the site directly from search bar, you search what job you want to get done and top sellers ( that are "matched" ) show up.

Thank you, for clearing that doubt. So basically you get the bids/offers like before but a few at a time and from the list of sellers that are matched by fiverr. But how is that better for sellers as you say it, you are just viewing the seller offers one at a time. Can you go back to a previous seller you rejected? In case you don't like any subsequent matches?

I did check your profile right now and It doesn't say anywhere that you are so rude. If you are not interested in helping then don't, nobody is begging you to reply here. Your profile says you are here since 2014 but you are still level 2 even though you say buyers are dying to get you? Maybe you should work on your communication more.

Can you tell me what job you do on fiverr? My friend is also a level 2 and he gets tons of inquiries in inbox but haven't received any matches ever. I am level 1 and I haven't been matched either.

I have a few questions: 1. How many sellers did your request/brief got matched with at a time and how many simultaneous bids/response/offers your received from them? 2. While posting the request/brief, did you get to choose which level seller you want to be matched with?

I don't think they ever will, I have a pretty generic work profile i.e. graphic design for video games so not getting matched by AI is acceptable, as there are hundreds of people doing the same on this site but my friend has a pretty specific job profile for a specific work. He falls under top ten on this site in his category but he didn't get any match ever either. He never had to use buyer's request in the first place but considering how many queries he gets in the inbox he should have got matched at least once.

Can any one tell me more about this new matching system? I am level 1 and my friend is level 2 here but neither of us received any kind of matches ever. I still received direct inquiries into inbox from old and new customers but never any matches. The customer support is insisting that matching system works irrespective to seller level but I am starting to believe all the buyer's requests or "briefs" as they say it go directly to top level sellers now. If that is the case, can anyone suggest a better platform to switch to?