Hi Fiverr community,
I hope someone of you can assist me with the following issue.
A few days back I enabled the function that I am currently not available due to vacation and too many bookings.
It CLEARLY states on my profile: "You're unavailable. You won't be able to receive new orders or messages until...."
But I am STILL receiving a bunch of messages from new clients every day. Even if I didn't check the box "Enable new buyers to contact me".
This is becoming very frustrating since it's affecting my average response time in a negative way...
I have already contacted the customer support but they were not helpful at all. They just sent me instructions about how to set up the function for unavailability (which I already did). I also provided the screenshot to them but they seemed to totally ignore it.
Is anyone else having the same issue? Or is there something I've been doing wrong?
Thank you!