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samcaff

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Posts posted by samcaff

    Fiverr announced buyback of $100M of its own shares

    in Lounge

    Posted

    12 hours ago, smashradio said:

    A user just made me aware of this: 

    Fiverr International Ltd. has announced a plan to repurchase up to $100 million of its ordinary shares, a move that may be contested by the company’s creditors within a 30-day period. If no objections are filed, the buyback will proceed without the need for court approval. The execution of this share buyback plan will depend on market conditions and other factors, and the company reserves the right to adjust or cancel the program at any time.

    Source: Fiverr Announces $100 Million Share Buyback - TipRanks.com

    As I said to them:

    I'm willing to bet that they think it's undervalued and is a good buy. I'd say they're right, but it depends on their plans in the future, and we don't really know what they are. But they must think it will go back up again at some point. That, or they're just trying to improve earnings per share. Another reason to hold, I'd say, but then again, I'm no expert trader, even though I have a bit of stock in Fiverr. 

    Perhaps someone with a better grasp on the stock market want to speculate? 

    Most likely means more fees for sellers + buyers in the future. Defo more Ad fees. 

    • Like 2
    • Up 1

    Any idea what conflict fee orders means?

    in Lounge

    Posted

    2 minutes ago, vickieito said:

    Hi @samcaff, Conflict-free orders refer to the metrics indicating that there were issues in the order.  This includes any disputes or Help Center tickets that are placed regarding an order. This includes:

    • Delivery extension requests, especially if the buyer rejects or doesn't respond to the request. This indicates that the seller is unable to meet the agreed-upon deadline.
    • Order update requests, especially if a buyer goes through the Resolution Center to requesting one (this indicates that the sellers isn't responsive).
    • Cancellation requests, these are probably a high indicator of orders with conflict, especially if they do result in cancellations.
    • Any Help Desk Ticket placed referring to an order number, this would also a high indicator of orders with conflicts.

    This metric also looks at how these disputes are being handled between buyer and seller (especially if they are constantly rejecting the other's disputes, or if it escalates to the point where Customer Service needs to step in). I'm sure there are other aspects of the "Conflict-free orders" score that aren't listed by Fiverr (like these are).

    Thank you! 

    • Like 4

    new Sucess Score system is...

    in Lounge

    Posted

    On 2/14/2024 at 9:01 AM, richardgarside said:

    Its completely f****d in my opinion. I've got 99 percent 5 star reviews on my gig. And it says

    "Client satisfaction

    Strong negative impact"
     
    Ok so having 99 percent 5 star reviews on the gig means my client satisfaction is having a strong negative impact? Are you insane?
     
    Also I have about 1 cancellation a year where me and a client can't agree. The rest of them is clients ordering by mistake. But yet is says
     
    "Order cancellations
    Strong negative impact"
     
    So in my opinion there is no other explanation other than they must be counting historic cancellations that they said would have no negative impact on my gig. It's outrageous. I mean I really do have about 1 cancellation a year. I've been top level seller consistently for 5 years and have never dropped down.
     
    Then all of a sudden they say my cancellations are having a strong negative impact? When support have cancelled all of them for me and removed them from my cancellation score?!
     
    And the client satisfaction thing is nonsensical. I was on the beta for the fiverr seller plus thing and my fiverr seller plus handler was a senior guy on the fiverr team. He told me my review track record was one of the best he'd ever seen. Thats why I got put on the beta. They test out the new features on the top people. 
     
    This is utter garbage. 
     

    Same for us!

    • Like 5

    New Feature: Auto Reply

    in Lounge

    Posted

    On 4/14/2023 at 3:06 AM, ashishanasane said:

    I have set the Auto reply message on my Fiverr account. The buyer sends me the message and the Auto reply message replies to the buyer. I am waiting for the buyer's response to the Auto-generated message. The buyer never answered, and I also did not send any message other than the Auto reply message. This affected my response time from 1hr to 3hr.

    This. Auto reply is a nice idea, but it is pointless as you, the seller, are not there to start a conversation. 

    • Like 5

    I can't understand where the money goes when withdrawing

    in Starter Questions

    Posted · Edited by samcaff
    update

    23 hours ago, nickkold said:

    Hey! How do you make it automatically payout to Wise? Tried googling it, but couldn't find any guides. 

    Also, this is safe, right? Saw an old thread where Payoneer didn't recommend doing this because: "Technically, you can transfer to TransferWise from Payoneer to TransferWise, but it is not at all recommended. You can pay your supplier via bank transfer, but our bank transfer is meant to be received by an actual physical bank and not a virtual bank. We don't recommend adding a TransferWise bank there, as it is virtual and you may encounter issues receiving the payment." Source: https://community.payoneer.com/en/discussion/76282/payoneer-to-transferwise

    I have been doing it this way since 2018 and never had a problem. I think this is quite an old article anyway. The name changed to WISE a while ago. As for 'may encounter issues' and 'technically you can' I see no problem and I have withdrawn 100k+. If it was a problem, they would have stopped it or not even let you go ahead entering and using a WISE account. 

    If you are worried, withdraw smaller accounts frequently maybe. But honestly, go for it.

    As for how to set up the automatic payout, I set this up years ago. You may have the option when you enter the bank details, I'm not sure 

    • Like 6

    Trying To Benefit From Fiverr Seller Plus

    in Lounge

    Posted

    14 hours ago, donnovan86 said:

    You would not be a CEO. That's not how it works. Everyone would categorize Fiverr as a pay to win company. And Fiverr doesn't want to be known for that. Instead, it offers equal opportunities to every person. And those that are good and which keep customers happy get consistent sales. Why would Fiverr take $20 for Seller Plus and provide more exposure to someone that delivers low quality work?

    People that want access to some of the features will pay $20 for it anyway. So most people that want it already have it. Offering that ranking benefit.. it wouldn't be fair and a lot of talent would leave. And that's coming from someone that had seller plus since the beginning, I was in the first 200 people..

    Good and fair points. 'Why would Fiverr take $20 for Seller Plus and provide more exposure to someone that delivers low quality work?' Again, we don't know how the algorithm works. If a seller is rated low and they pay for seller plus, it might be that the low rating is put as priority, meaning that their listing may not be boosted from joining seller plus. The point I'm making is Fiverr is a business and the idea is to make as much money for the investors as possible, since its a public company. I'm not talking a massive boost here either, maybe even a small percent so that it wouldn't be obvious. Then you state 'equal opportunities for everyone' it's already not equal by putting a $20 entry price to seller plus which can intern help gigs perform better. $20 maybe a lot to some sellers. 

    • Like 6
    • Thanks 1

    Trying To Benefit From Fiverr Seller Plus

    in Lounge

    Posted

    6 hours ago, donnovan86 said:

    What about this: I've been a member since the beginning, I have Premium, and my sales are much lower than they usually were over the past few years. Seller Plus is there for guidance and assistance, you have access to a few features that do come in handy. I do find some of those things necessary, but is it going to make or break your Fiverr tenure? Not really, no.

    It won't. You just won't have access to any of those tools or the ability to check in with the success manager. They won't delist gigs, derank or whatever you might think. You won't pay for that service anymore. That's all. 

     

    7 hours ago, donnovan86 said:

    What about this: I've been a member since the beginning, I have Premium, and my sales are much lower than they usually were over the past few years. Seller Plus is there for guidance and assistance, you have access to a few features that do come in handy. I do find some of those things necessary, but is it going to make or break your Fiverr tenure? Not really, no.

    It won't. You just won't have access to any of those tools or the ability to check in with the success manager. They won't delist gigs, derank or whatever you might think. You won't pay for that service anymore. That's all. 

    To add.. No one here knows how the algorithms work apart from the devs. If I were running the company, giving a boost to sellers who pay for the subscription would be on the cards. It signals that paying for the subscription alone = better chances of more work. Again, no one can prove this but it would make sense from a business perspective. 

    • Like 8
    • Thanks 1

    Trying To Benefit From Fiverr Seller Plus

    in Lounge

    Posted

    1 hour ago, vickiespencer said:

    I do not feel Seller Plus members have their listings boosted. The advantage of Seller Pus is having a manager who will advise you on improving your profile and gigs to the point where you will get more orders. Plus, you can access many tools, such as top keywords, keyword research, and coupons, to get repeat business. 

    Why do you 'not feel' Seller Plus members have their listings boosted? Is there any evidence?

    • Like 7
    • Thanks 1
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