Hello Fiverr community,
Is there any expert here who can help me?
This morning, I received an email from Fiverr regarding order cancellation, which surprised me as the order was worth $600 and was already completed three months ago. What happens is that a buyer comes back after 2 to 3 months, requests additional work, small changes without extra charges, and insists on completing it without paying extra, even though it was not part of the original project scope. Today, I received a refund from Fiverr. It's not fair for every buyer to come back after the work is completed and ask for a refund, saying they don't like the work or requesting additional tasks.
I recently received the Fiverr Choice badge. If I didn't deliver good work, why did I get the Fiverr Choice badge?
Now, how can I get my payment refunded? I have already opened a ticket, and I have all the chat records related to the work.
#fiverr #fiverrsupport, please take an in-depth look at this issue and resolve it. It's a significant loss for me and my team.