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waseemmalik0

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Posts posted by waseemmalik0

    Have you ever given a client a 1 Star rating?

    in Seller Wins

    Posted

    7 minutes ago, newsmike said:

    So, your recommendation is to give dishonest buyers great reviews in order to manipulate your own metrics, even if it causes others to waste money by buying from a bad buyer all because you are afraid?  As my good friend @zeus777 says,  DANG!     

    I only leave less than 5 stars reviews to scammers or insulting buyers. Otherwise, I forgive buyers who cause small troubles considering no one is perfect.

    • Like 17
    • Thanks 1

    URGENT changes asked 2 months after completion

    in My Fiverr Experience

    Posted

    10 hours ago, catwriter said:

    Some try that. Then the buyer complains to CS. Then the seller comes to the forum to ask for help because their gig is nowhere in search and they've stopped getting orders. For months.

    Usually, these sellers do not have good communication skills. Simply a diplomatic approach will help. 

    For example:

    "Hi, currently I am overwhelmed with other freelance projects and personal responsibilities. Please come back to me 3 weeks later and then I would love to help you"

    Most buyers are not going to wait for 3 weeks. They will simply hire any other freelancer for the required job/changes.

    • Like 5

    URGENT changes asked 2 months after completion

    in My Fiverr Experience

    Posted

    3 hours ago, mariashtelle1 said:

    If you don’t want to work as a slave why do you even offer unlimited revisions? 
    Plus unlimited revisions might seem like incompetence and that you are not sure of your abilities.

    That's what I am saying to not offer unlimited revisions. But even someone is offering unlimited revisions they should try to stand their ground against pushy buyers who come back months later expecting a free service from seller.

    • Like 6

    URGENT changes asked 2 months after completion

    in My Fiverr Experience

    Posted · Edited by waseemmalik0

    1 hour ago, mariashtelle1 said:

    And it’s incorrect because if there is a dispute Fiverr CS will side with a buyer even after order completion. After all, in their eyes unlimited is unlimited. 

    That's a risk with unlimited revisions. But in most cases, buyers will back off when sellers show some confidence and stand their ground. 

    Otherwise, the sellers can work like slaves if they are afraid to lose money.

    • Like 6

    URGENT changes asked 2 months after completion

    in My Fiverr Experience

    Posted

    On 9/26/2018 at 8:47 PM, komdee said:

    I want to maintain my business fair and square. I like returning clients so i always make unlimited changes even long after order is completed.

    However, I have one scenario where i completed order in July and made required changes even after client completed order and he was very happy. Now after 2 months he came back for changes. I never said no for changes but i was unavailable due to other commitment so just asked to wait few days. Changes he needed were time consuming and he also needed them urgently in 4-5 days while I even closed all extra fast delivery option & set new order delivery time to 10 days. Now he started saying I promised unlimited changes and threatened that he will change review and complain to fiverr and all.

    How much you have pushed yourself as seller and what fiverr suggest seller to do in such a scenario? 🙂

    Say them unlimited revisions are available only before the completion of an order. 

    • Like 8

    Dear madam, please don't call me sir, my dear

    in Tips from Sellers

    Posted

    On 5/17/2021 at 7:42 PM, smashradio said:

    I know this has been discussed repeatedly, but somehow, it seems never to get better. I’m talking about the use of “dear”, “sir”, and “madam”. Recently I’ve also been called “honey”. What’s next? “Pumpkin?”

    Ok, so there might be some humour in all of this, but please, stop using “dear”, “sir”, and “madam” when doing business internationally.

    I’m not your dear. Sir might be seen as respectful in some countries, but then it’s overused and unnecessary. Besides, most countries in the west won’t use “sir” in business communication.

    I get that there are cultural differences, and yes, I’m sure it’s done with the best intentions. But I feel like this has been brought up many times before, without getting better. It’s gotten worse since more and more people start working online due to the pandemic.

    We’re communicating across borders, cultures, and norms even more than before, which leads to some interesting situations.
    If a buyer/seller calls me “dear”, that could be uncomfortable. “Dear” is mostly used for my wife, not for a random person on the internet. It’s personal. Or, at best, it could be a formal way to start a letter to an older person. At best.

    This isn’t just about comfort. It’s also for your sake: you risk alienating people when calling them “sir” or “dear”, making people more cautious about you. And when you want to earn money, you don’t want people to feel uncomfortable: you want them to trust you.
    For way too many years, spammers using e-mail have been using “Dear sir”, “Dear madam”, etc. to introduce themselves. For most of us, we instantly react to the words because they are so common in spam.
    Instead, use the persons named in the introduction if you know it, or simply use “Hi” or “Hello”. And no, don’t say “yes dear” – say “yes”. It’s that simple. I don’t need to be called dear by a stranger.

    I hope this will help anyone who uses these words to get even better at their communication skills across borders and cultures, especially when dealing with westerners/Europeans.

    Now it’s time to see what we as westerners/Europeans or any other cultural area could do better. I’m a European, so I’d love to hear if there’s anything we tend to do or say that might put people from other cultures off. After all, this isn’t about putting anyone down: it’s about helping each other to communicate and succeed even more!

    When buyers call me Hi man, Hi mate. It puts me off to work with them. Obviously, I am a man but you do not need to tell me that everytime to buy something from me.

    And for mate, I am not your husband or friend why would you call me that?

    • Like 43
    • Congrats! 3
    • Thanks 3

    Have you ever given a client a 1 Star rating?

    in Seller Wins

    Posted

    14 hours ago, shubhamworks7 said:

    Hi Everyone, 

    Recently, I worked with a buyer. So, the buyer had me complete the work and he asked me to make changes 2 times and I did it free of cost also. After 2 days of closing the order, he now complaints that he doesn't like the work and wants to have refund. And even left a bad review. And Fiverr is not ready to take down the review. 

    I did leave a bad review to the buyer. Can anyone tell me if this 1 bad review will affect my gig reach or in any way negatively? 

    Would be obliged with any guidance. 

    Thank you everyone. 

    Do not worry and just respond to the review in a professional manner. One negative review will affect your gig rankings for sometime (one week or more).

    • Like 21
    • Up 1

    Have you ever given a client a 1 Star rating?

    in Seller Wins

    Posted

    On 7/21/2020 at 5:07 PM, dutchbydesign said:

    I have not yet given any clients a 1 star (as yet.) I have come close. Especially to a lady who recently said a full two days work (done over a week) was only worth half of what was charged. I did the refund through Fiverr as it was milestones and she did not complain till the last delivery. Mind you, she loved the work.!! But expected unrealistic work to be done on the final delivery. Flabbergasted. So I was very close, to giving this client 1 star… but something held me back.

    How about you? What are your stories and why the 1 star to a client

    Yes, I have. There is nothing wrong in giving buyers 1-star negative review (should be honest though). It will free Fiverr from scammers and serve as a warning for other sellers

    • Like 24
    • Thanks 1
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