[Is it a good strategy to start cheap]

1 hour ago, strategist_ceo said:

You may have confused "Pro" with "Plus."

No, I didn't. My point was, if they're paying for a subscription to have some more advantages common sellers don't have, why they should charge such a low amount for each gig? Even for a third world country seller it doesn't makes sense. If they don't get any projects in a month, then they will still be paying the subscription but not earning anything.

[Help Website Bug]

1 hour ago, supercalifra923 said:

I always Experience this and I'm so embarrassed to always make the client repeat revision requests.

Read the conversation with the buyer again and pay attention to their requests and suggestions. If their requests aren't clear, ask them again. If they sent you no clear requests in the messages nor in the revision request they placed, ask them again. If they don't send any of those... Well it's time to cancel the order via CS. Or if you think the buyer is abusing the revision feature, kindly remind them that your package doesn't offer unlimited revisions and send them a custom offer with the price of a new revision (I hope you really don't offer them, or else you will be stuck with the buyer requesting free revisions forever!)

[Sending a buyer a subscription offer counts as messaging them?]

2 minutes ago, strategist_ceo said:

I am also a seller on Fiverr. I have never been encouraged by Fiverr to send unsolicited offers to anyone, including ex clients. I was notified about this function and am aware that I can offer subscription(s) to clients if the opportunity arises and that I can make such an offer.

Well... I thought it meant I could send them right away if they were repeat buyers. But now I will be more cautious with those things.

[Sending a buyer a subscription offer counts as messaging them?]

46 minutes ago, strategist_ceo said:

It is a form of spam.

You may send them a "Merry Christmas" greeting instead. That way, you appear less business-minded and also remind them that you're still around.

However Fiverr encouraged me to send them the offer, it even showed a banner to do so... Hmm

[Is it a good strategy to start cheap]

1 minute ago, sunboatrecords said:

We do have managers called 'success managers'. Nowadays, they are only available in 'premium', the upper tier of seller plus.

Oh, that's good, thanks for the information!

[Is it a good strategy to start cheap]

On 12/10/2022 at 11:50 AM, strategist_ceo said:

I was one of the earliest subscriber to plus at that time, and the mentor asked me to further reduce my price to approximately $30

A plus seller with $30 prices? What a joke! Even if the seller was from a third world country, there's no reason anyone subscribed to plus should charge such a low amount.

 

On 12/10/2022 at 11:50 AM, strategist_ceo said:

Poor advice and so I unsubscribed. 

So, plus sellers have mentors? I didn't know that. But it's indeed poor advice.

["extend review time" - Test]

4 hours ago, tatjanamitevska said:

I guess I need to blame sellers that give 5* to absolutely horrible clients for some of my negative experience

Two of my worst buyers had nothing but 5 stars reviews. Sadly I didn't get to rate the second one because he hasn't left a public review yet, but he wanted extra work done for free. I gave 4 stars to the first one, he only redeemed and saved himself from a 2 star rating because he placed a very expensive order and was an ok buyer until the delivery when things became hellish with him.

[Sending a buyer a subscription offer counts as messaging them?]

Hello! I have a buyer I absolutely loved to work with in the past (a few months ago). Fiverr has now a subscription feature, so I thought on sending them a subscription offer. Does this count as messaging them first and therefore a violation to Fiverr ToS? 

[What is the meaning of impression and click at the party]

The pandemic led me to search all kind of jobs online, I graduated from highschool and wasn't working where I had planned to (yes, the pandemic also took that opportunity for me, in retrospective my life would have been A LOT easier if I had landed that job). I finally found that working as a freelancer was a good option, and I already had some abilities I could apply. So I created an account on Fiverr but really so far it has only worked for me as a side job. However I'm really happy to gain money from something I enjoy doing.

[Is it a good strategy to start cheap]

1 hour ago, belukha said:

Thanks again, have a lovely day.

My pleasure, have a great day too!

[Is it a good strategy to start cheap]

 

On 12/2/2022 at 1:20 PM, belukha said:

I do draw from scratch, maybe I should add a process video to make it clear. Thank you 

This is a very good idea, it will give your gig a better performance if you have a video. May be even better if you show your face on it. Illustration is filled with a lot of scammers who steal others' works, or use weird tricks, so it will be a nice touch to set yourself apart to show your face (a scammer never would!). 

Which leads me to the second point: 5$ for great illustrations that took you some time to make and improve is WAY too cheap and could be misleading to the quality of your work, or could make potential buyers think you're a scammer (5$ are still 5$ and you wouldn't want to lose them if you were a buyer). Search the service you offer on buyer mode and see your competition's prices, maybe calculate the average price at which your competition are selling their gigs and work with that price in mind (maybe offer half of that average price? It could be competitive but definitely not ridiculously cheap). A subterranean low price is not a novelty anymore as most people want to "set themselves apart" by doing that... Not knowing the average new seller is also doing it. I did it too and I am very regretful of the kind of customers I had until I got a proper reputation on my gig. Also don't expect to offer lower prices forever, when you get a more stable reputation with good reviews, orders, and maybe even a level upgrade, consider tweaking the prices again to reflect that you're a more serious, professional seller.

[Fiver and Google Drive]

6 minutes ago, masha_kie said:

thank you

You're welcome!

[No reply from client. what could I do?]

6 hours ago, brownzay said:

Then, send your client a custom offer to accept when your client is back online to restart the project. 

Right, I forgot to mention. With Fiverr's new policy if you start a new order within the 2 weeks of cancelling one, your stats don't get affected.

[Fiver and Google Drive]

12 minutes ago, masha_kie said:

who was going to order more with me😩

Given how sketchy things were I doubt this is true. Most scammers say this to get you to do free work for them. They prey on new sellers because they tend to believe those promises... If something sounds too good to be true, it probably is fake or a scam.

[No reply from client. what could I do?]

1 hour ago, alicmiguel21 said:

Hello fellows,

What could I do if I have an ongoing order but the client hasn't provided any additional information needed to complete the service? I have left him several messages but I haven't received any reply for more than 24h now. 

I think Fiverr sends them a reminder to provide all of the requirements for you to start the project. If they haven't provided anything you can do two things: extend the delivery due date via Customer Support, or cancel the order altogether arguing they didn't sent you the requirements (if you're worried that the buyer would be irresponsive during the rest of the project). Cancelling the order may affect your stats for several weeks though, but you won't have to worry anymore about that order and you may work on other orders you have at the moment with more attentive buyers. Try to decide what's better for your efficiency and not so much in the money you will or not earn.

[Fiver and Google Drive]

1 hour ago, masha_kie said:

Hi!What to do if customer asks me to upload my work to Google Drive?

Send the final delivery always on Fiverr. Tell them that you're not allowed to send it anywhere else. Otherwise they can cancel the order arguing you didn't send them anything and you will loose your money.

1 hour ago, masha_kie said:

And the customer also send me the file with the link to google drive,

I don't know about this one but I would play safe and ask them to send the files as an attachment here on Fiverr... If they refuse to accept these terms (which are Fiverr ToS at the end of the day) maybe you should not work with them, report them or cancel the order, whatever applies in your case.

[Should I contact people that had ordered from me before?]

1 hour ago, sacredtravis said:

If it is not a good idea what else can I do to start getting more orders and overall more customers to work with me?

I think it is against ToS to contact buyers first, don't know if it still applies if you already worked with them. I don't even remember if it's allowed that, when delivering the order, telling them that you are willing to help with any other job they may have. Read the ToS again and if there's no problem do those things. If not, simply deliver good quality work and be empathic, offer good customer service and communication, and be attentive to any questions or requests a buyer may have. They will feel inclined to order from you again organically.

[Why my Gig clicks are so low?]

31 minutes ago, cr8ifhub said:

Thanks for the information, how about those who have gotten all those done and yet their gigs still fails to rank?

Patience. Fiverr matches sellers with potential buyers according to the services the sellers offer, the quality of those services (reviews, cancellation rate, time of response) and what the buyers are looking for. No one got orders as soon as they signed up on Fiverr, it takes a little bit of time in most cases. 

 

[How to get my first gig?]

10 minutes ago, kp_solutions_88 said:

Is there any hints and tips to get your first gig?

Welcome!

There is no magic tricks... I would suggest to use keywords and tags specific to your field in your Gig. Pick an specific niche and cater to those customers, as you would have less competition and more chances to be noticed. An a attractive gig image and competitive prices go a long way too. Don't forget to check what the competition is doing in your field, just to see what you can offer to set you apart from them. Lastly, Fiverr matches your Gig with potential buyers according to their needs, so besides from everything I mentioned there's nothing much to do to get a gig, the rest depends on the algorithm.

In another set of ideas, NEVER accept payments nor contact people outside Fiverr and report the people who ask you to do that. It's against the Terms of Service, you could get banned or scammed.

[Have You Ever Left A Buyer A Bad Review?]

21 minutes ago, freddysaint said:

What is your experience with that ? have you left a bad review to someone who gives you 5 stars ? how you left a bad review to someone in general? how did that impact your stats ?

Regarding free revisions is better your gigs offer a maximum of two to none. If a buyer needs a revision so badly they should be charged an extra amount, or else they are going to abuse the feature. I gave a 3 stars review once to a buyer for his nonsensical behavior, don't know how it affected my stats but I guess it was not bad as I continued receiving orders. I don't really care how many stars they gave me as I can't see the review until I give my own, but if the experience was bad I think other sellers deserve to be alerted.

 

 

[What To Do When Fiverr Won't Help You]

5 hours ago, ozan_erdi said:

But from a formal point of view, he is done.

Exactly. There is nothing else to do. Your mistake was to close the order. And on top of that you tipped the seller.... The only solution is to order again from the seller if you want to complete the work, or else, negotiate with the seller if they can complete your work for a little bit less of money (I doubt this works, but you can try). Of course it is unethical from the seller, but if the order was completed according to what they stated in the gig, there's no Fiverr refunding your money.

[my client place an order and he is asking me to pay or he will cancel the order and report my account.]

Contact Customer Support ASAP. This should NOT be happening at all. He is clearly extorting you. Don't pay anything nor contact him outside Fiverr as it is against the ToS, and contact CS so he gets his account terminated. 

[What To Do When Fiverr Won't Help You]

33 minutes ago, dertl23 said:

But, I paid in full, tipped him a further 50% of the contract price, gave him a great review.

When I asked to complete the revisions, he ignored me.  

If you gave a review, that means you marked the order as completed. There is no way to ask for a revision on a completed order. 

 

34 minutes ago, dertl23 said:

Why don't they compel this seller to, at least, hand over the files?

That's a delicate matter. Most sellers are reluctant to give the original files as it means handing over free work, we usually send just the finished version and that's it. Don't know how would it be in this specific case because you didn't give enough context and it's just your point of view. If the package you bought didn't include the editable files there is no way the seller is obligated to share them with you.

["extend review time" - Test]

On 10/3/2022 at 1:10 PM, mjensen415 said:

Of course, we want to ensure a win-win situation for both buyers and sellers

It should be. Most features are always a loss for us sellers. I don't see why this wouldn't turn into a "endless revisions for free" situation. The seller can't be responsible of the lack of time of a buyer to review an order. After all, the ones who are more interested in the turnaround are the buyers themselves, they should communicate with the seller for a better understanding on when to deliver and review and so on. I don't see why this feature is necessary at all.

[Why my Gig clicks are so low?]

Bring something new to the table, that would be rule n°1. Working with a specific niche would do too, as you will have less competition. Being too vague or offering services everyone offers with more expertise and better reviews will stuck you for several months on the same level. Also, be patient. The Fiverr algorithm works in a way that you're in a see-saw of impressions each month. One month you're high in clics and impressions, the other you are not.