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Customer Support is very business at present and can take up to 10 days to reply. We are just buyers and sellers on the forum so only Customer Support can help you with this. Ohh, M sorry I had already waited for 5 days than I wrote this. I had no idea that customer support can take up to 10 days to respond. My Query is the last 15 days old. I only found this session So I wrote here. By the way thanks for sharing the information about customer support response time. I had no clue about it 🙂

Hi, I have done 8-10 projects on Fiverr + my ratings and everything is fine. My $2800 stuck on Fiverr now, Its been a week I am trying to figure out my mistake and happy to resolve it if it is related to my deliveries and client. Customer Support is not replying. My business and communication were okay. All clients are okay. I am totally blank now and I really need that money. Even I am not sure or confident about replying any customer requirement and close sale because Fiverr is not clearing the picture of our Account. Fiverr should Notify if it is related to anything like: **1. Multiple logins or forced account login from multiple locations or devices. ** 2. Any customer complaint or concern. (New Order, Delivered Orders, Ongoing Order) 3. Any Pending issues in our account verification. (Paypal etc) 4. The suspicious pattern of doing business. Screenshot 2020-09-22 at 12.04.48 AM1289×470 43.2 KBPlease Help.