iconsolutions

Hi, Did you get your issue resolved? I've found the same issue with payoneer, they're cutting down on accounts from Pakistan apparently.

@aeongaiden @cherboub @misscrystal @twistedweb123 sorry I wasn’t able to reply back yesterday, my account on the forum is new and can only give a few replies everyday. As an update that I owe you guys for your time, to clarify, I have alot of clients who’re offshore and mostly concentrated in the US, I usually get paid through payoneer or PayPal for clients who I get outside fiverr, but most recently I’ve asked them to pay me through fiverr. So that defientley was not the issue because it wasn’t iniated from my home country. I talked to support and they told me that any one client had shown discomfort on the order and that they can’t tell me who it is but I need to talk to them. I couldn’t believe it because anyone who shows even a little discomfort on the order, I imidiately give them a refund including the work done. So, I did contact everyone and as a measure asked them to leave a response of the service out of ten. I got 10 on average on all the responses and told that to the support. They said they’ve contacted the customer who has lodged a complain and if they get back within 24 hours they’d get back to me. They did that and today they told me it was someone who wasn’t aware of how fiverr works and that’s why they thought the work is done in one day. So knowing the situation fiverr restructured my account 😃 So thankyou everyone for the support. I would’ve been lost and frantically worried having more than a thousand dollars stuck without any of your guy’s support. I’ll try to be more active on the forum to do my part as well.

Wow that does sound helpful, but I don’t think I’ve ever tried logging into fiverr except the two main devices I use, My laptop and my phone. Can’t think of anything else. I just hope its not a buyer problem. In your case, if there’s ever a buyer complaint, the seller does get notified right?

O MY GOD! I’m lost, I don’t know what the suspicious transactions can be. This year I’ve made all my outside clients make payments to me on fiverr, in efforts to increase my profile ranking, do you think fiverr doesn’t allow that? Or is that somehow now allowed in the policies?

I just hope there’s someone who has heard of this think before. I’ll be sure to keep you guys posted on the progress. Thanks for trying to help though @misscrystal

I’ve made alot of sales this past month and took the previous withdrawal on 16th of Feb. The only thing I found on the forum is where people say that a client has made a cancellation request. If there is anything like that I’m perfectly fine on giving them a refund, fiverr blocking like 1500 USD is just not OK .

I’m so worried, don’t know what to do.

So there’s no message, and all payment methods are greyed out, it asks me to contact seller

I’m really worried, I’m just refreshing my Customer support ticket and this page. Someone Please help!

Hi everyone, I’m hoping someone here would have a solution to the problem. I’ve been working with fiverr for 5 years now and now have been brining my outside clients to fiverr as well in hopes of getting a top seller listing with the 20 thousand mark for top sellers. I usually keep atleast a few hundred in my profile, before I withdraw them, but recently I had a need for those funds for a family emergency at the hospital. Upon checking my profile it says my withdrawl is disabled. I’m not sure why, other forum posts suggest its because somone has made a complaint, if that’s the case, fiverr should atleast tell me about it, but that hasn’t happened either and my money is stuck. Has anyone ever withnessed something like this? If not do you think this is another stunt to keep the money in fiverr banks for a longer time. I’m really worried because I have around $1500 USD in the account which I’m in urgent need of. Can anyone please help me?