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janebarnaby

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Posts posted by janebarnaby

    Gig Multiples for Packages - option to turn off/limit multiples needed

    in Fiverr.com Feedback

    Posted

    I did use to have the 3-package set-up, but that basically came down to the exact same rate per word, just a bigger word count. Another regular user on the forums told me to abolish that, so hearing this is a bit confusing. Should I go back to the same tactic?

    I am so sorry for this. I did not realise just how broken this particular aspect of this category is. I’ve already tried to go to my thread to update it with this new information, but apparently I no longer am permitted to modify the OP.

    I am so sorry for this. I did not realise just how broken this particular aspect of this category is. I’ve already tried to go to my thread to update it with this new information, but apparently I no longer am permitted to modify the OP.

    Hey, it’s fine. It can’t be blamed on you. Mistakes and misinformation happen sometimes, and you try to fix both of those.

    • Like 3

    Gig Multiples for Packages - option to turn off/limit multiples needed

    in Fiverr.com Feedback

    Posted

    Yep. I’ve had a nice customer some time ago, who told me he realized the issue and was curious enough to try out how many gig multiples he’d have been able to order without the delivery time changing at all … he said he gave up somewhere in the hundreds of multiples …

    Of course, typically, nobody would order hundreds of multiples, but even 2 or 3 can pose a problem if you want to offer fast delivery times, and Fiverr obviously wants people to offer fast delivery times.

    Actually, I even think when you do not have packages set up, the amount of gig multiples someone can theoretically order is less, I tried switching to no packages some time ago to see if that might help, but it’s still a lot of multiples, so you can just as well use packages.

    I just checked your profile, and although I couldn’t find the dreaded gig multiples, I did see buyers can alter the amount of words in a package. I had the same issue when setting up my gigs. I could change my 1,500 words to 1,500,000, and while the price went up, the time stayed the same. This feature mysteriously turned off when I removed the “Additional words: X words for $X” option.

    • Like 4

    Gig Multiples for Packages - option to turn off/limit multiples needed

    in Fiverr.com Feedback

    Posted

    After messaging CS and a continued silence from the client, the order has been cancelled, although my completion rate has stayed at 100%.

    That’s really great news, Jane!!! 😃 And I’m super glad for you!!! :hugs:

    I’m now considering turning the packages back up.

    Nice! It will keep most of the “smart” buyers away. 😉

    That’s really great news, Jane!!! 😃 And I’m super glad for you!!! :hugs:

    Yeah, I’m super happy too! After all the CS horror stories here and on blog posts, I thought this was going to go horribly wrong, but they did an amazing job.

    I’ve just had it again the other day, someone ordered 3x the basic gig which includes 24-hour delivery.

    Wait, just to confirm… You have gig packages set up, and they can still select gig multiples?

    • Like 4

    Gig Multiples for Packages - option to turn off/limit multiples needed

    in Fiverr.com Feedback

    Posted

    I need this right now. Someone bought 3 days’ worth of work in gig multiples at 5 am my time, left the wrong type of document, and is now vast asleep. Due to the multiple problem, the delivery is still 24 hours. By the time I woke up, it was down to 19 and a half. By the time he’ll wake up, it’ll be down to ~12 hours…and that’s not a whole lotta time to do 3 days’ work.

    Hi Jane! I’m sorry to know you’re going through this. 😔

    Sadly, you will find people blithely telling you to set Gig multiples instead of packages, but the truth is that this is the worst option for a large number of categories or sellers - especially for writers, translators and proofreaders.

    For sellers like us who belong to the writing category, and corresponding subcategories, choosing to offer Gig multiples is asking for trouble, since our work time – and, hence, the delivery time - strictly depends on the amount of words we’re working with. So, unless you offer a very low word count (and I mean a really low word count), setting Gig multiples is never a good idea.

    If my advice could be of any help, I would suggest you to consider offering packages. Try to set them in such a way that buyers will be discouraged to order your 1-day delivery package for files with a high word count.

    If my advice could be of any help, I would suggest you to consider offering packages. Try to set them in such a way that buyers will be discouraged to order your 1-day delivery package for files with a high word count.

    I did use to have the 3-package set-up, but that basically came down to the exact same rate per word, just a bigger word count. Another regular user on the forums told me to abolish that, so hearing this is a bit confusing. Should I go back to the same tactic?

    I ended up messaging the guy twice, opening a dispute, and sending a message to CS. 24 hours ago, he accepted the dispute to give me more time, but he still hasn’t said a single word to me or delivered the needed files. CS hasn’t responded yet either, buy I hope they will sometime in the next 23 hours.

    If only we could turn off gig multiples, or turn off the ability to attach files… I have now added an extra Gig requirement asking if people have put the GDoc link in instead of another file, just to drive the point home in case they didn’t read the gig description, FAQ, or first requirement.

    • Like 4

    Gig Multiples for Packages - option to turn off/limit multiples needed

    in Fiverr.com Feedback

    Posted

    I need this right now. Someone bought 3 days’ worth of work in gig multiples at 5 am my time, left the wrong type of document, and is now vast asleep. Due to the multiple problem, the delivery is still 24 hours. By the time I woke up, it was down to 19 and a half. By the time he’ll wake up, it’ll be down to ~12 hours…and that’s not a whole lotta time to do 3 days’ work.

    • Like 5
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